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Job summary

Main area
Pharmacy
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (150 hours over 4 weeks, to include early, middle and late shifts, weekend and bank holiday working)
Job ref
205-7876577
Employer
University Hospitals of North Midlands NHS Trust
Employer type
NHS
Site
UHNM
Town
Stoke on Trent
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
09/04/2026 23:59

Employer heading

NHS

Senior Admin & Clerical Technical Officer Procurement & Stock Control

Band 3

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

Senior Administration and Clerical Technical Officer - Procurement and Homecare

Pharmacy Directorate

Band 3

37.5 hours per week

 

We are looking for an enthusiastic and self-motivated individual to join the Pharmacy Procurement and Homecare Medicines team as a Senior Administration and Clerical Technical Officer. This position is a permanent static homecare post however there may be times where other elements of the procurement service will need to be covered in line with workload.

 

The previous experience we are looking for as follows:

 

  •          Previous experience with invoice / credit processing and worked with finance issues
  •          Word processing
  •          Using Excel spread sheets / Experience of inputting and manipulating data into reporting databases.
  •          Interpreting reports / statements
  •          Experience of evaluating and translating information from a variety of sources.
  •          Experience of communicating with suppliers / customers over the phone
  •          Problem solving
  •          Good organisational skills

Main duties of the job

Homecare Medicine services are a method of allowing patients to receive treatment within their own home via third-party providers. This can reduce hospital attendances and improve patient independence. The successful candidate will support the processing of Homecare Medicine prescriptions.

 

The individual will be required to liaise with the 3rd party homecare providers and clinical teams to ensure timely receipt of medicines. They will also be expected to support the monitoring and maintenance of the Pharmacy Tracking system to ensure prescriptions can be identified. The post holder will also contribute to organizing the workflow to ensure orders and invoices are processed in a timely manner. There will also be a requirement to liaise with the procurement team to support functions of that service if required on a ad-hoc basis including any projects or initiatives to improve the current service we provide.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

Things to remember when completing your application form.

 

·         Link skills in the application to the person specification.

·         Write about skills and experience you have relevant to this role

·         Document any work history, corresponds to the Job description.

·         Ensure supporting information is not too lengthy and be specific and relevant to this post

·         Overall  -  Ensure you promote your abilities and skills

Person specification

Qualifications

Essential criteria
  • 4 GCSEs (or equivalent) including Maths and English - and NVQ2 in Pharmaceutical Services OR 4 GCSEs (or equivalent) including Maths and English – and NVQ2 or equivalent qualification(s) in an area relevant to the role and a willingness to work towards NVQ2 in Pharmaceutical Services Plus Standard keyboard skills and knowledge of software programmes including Microsoft Word and Excel
Desirable criteria
  • CIPs level 2 or equivalent relevant qualification i.e. finance / admin.
  • NVQ3 Business administration or equivalent relevant qualification
  • Advanced keyboard skills and ability to produce and manipulate spread sheets

Experience

Essential criteria
  • At least 2 years’ experience in a similar role.
  • Previous experience with invoice / credit processing and working with finance issues.
  • Word processing
Desirable criteria
  • At least 2 years’ experience working within the NHS
  • Previous experience of working within a pharmacy setting

Skills, Ability & Knowledge

Essential criteria
  • Ability to use Excel spread sheets / Experience of inputting and manipulating data into reporting databases.
  • Interpreting reports and statements
  • Ability to confidently communicate with suppliers via telephone / email and directly with all members of healthcare teams and members of the public.
  • Ability to work unsupervised and alone within departmental guidelines/SOPs
Desirable criteria
  • Previous experience of dealing with customers and difficult queries.

Personal Qualities

Essential criteria
  • Honest and trustworthy and able to maintain strict confidentiality at all times
  • Proactive and willing to actively contribute to the development of the team and department

Employer certification / accreditation badges

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Peter Conway
Job title
Pharmacy Senior Strategic Procurement Manager
Email address
[email protected]
Telephone number
01782 674516
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