Job summary
- Main area
- Oncology
- Grade
- Band 3
- Contract
- 12 months (12 month Fixed term)
- Hours
- Part time - 30 hours per week (Between 09:00 - 17:00 over 4 days)
- Job ref
- 205-7395929
- Employer
- University Hospitals of North Midlands NHS Trust
- Employer type
- NHS
- Site
- Royal Stoke University Hospital
- Town
- Stoke-on-Trent,
- Salary
- £24,937 - £26,598 Pro Rata
- Salary period
- Yearly
- Closing
- 01/09/2025 23:59
Employer heading

Medical Support Secretary
Band 3
Job overview
University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.
* Are you looking for a new challenge? * Are you looking to work in a fast paced team? If you answered yes, then this role could be for you! An exciting opportunity has arisen with in our Oncology secretarial department. We are looking for a dynamic individual, excited and eager to join us in our journey of improvement. The successful candidate will be required to support the Medical Secretarial Team in the delivery of a comprehensive administrative service, outline new and efficient processes and inpatient and outpatient waiting list management for our speciality, in accordance with the Patient Access Policy. You will be required to communicate appointments and admission related information to patients and carers along with answering queries both verbally and written, and typing correspondence within performance targets as appropriate, and supporting in the delivery of the local and national NHS targets.
Main duties of the job
This would be an ideal opportunity for anyone who has clerical experience of working in the NHS, but this is not essential as full training will be given to the successful candidate.
The ideal candidate will need to:
o Be resilient and able to cope to changing goal posts.
o Be confident and capable.
o Have excellent communication skills.
o Be organised.
o Be able to prioritise their own workload effectively
o Use their own initiative.
o Be prepared to work within a busy and challenging (but rewarding) environment.
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Detailed job description and main responsibilities
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
Person specification
Qualifications
Essential criteria
- Good general education to include GCSE English or equivalent
- Experience and/or qualifications in administration duties
- Proficient in the use of Microsoft office: Word, Excel, access and Power-point
Desirable criteria
- Typing qualification or relevant experience
Knowledge, Skills, Training and Experience
Essential criteria
- Ability to work autonomously and be accountable for own actions
- Ability to work as part of the wider team
- Excellent written and communication skills
- Ability to maintain confidentiality and deal with situations in a sensitive manner
Personal Qualities
Essential criteria
- Positive mindset in respect of supporting organisational change; learning, and continuous improvement
- Takes responsibility and is accountable for delivering to their agreed objectives
- Works with patients and people at the fore – operates to a customer service ethos
- Delivers work of consistent and predictable high quality
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Roxy Buckingham
- Job title
- Operational Services Manager
- Email address
- [email protected]
- Telephone number
- 01782 672177
- Additional information
Megan Nind
Band 4 Medical secretary
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