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Job summary

Main area
Patient Flow
Grade
Band 7
Contract
Secondment: 12 months (Fixed term end date of 1st April 2026)
Hours
Full time - 37.5 hours per week
Job ref
205-7031922
Employer
University Hospitals of North Midlands NHS Trust
Employer type
NHS
Site
Royal Stoke University Hospital
Town
Stoke-on-Trent
Salary
£46,148 - £52,809 Shift enhancements
Salary period
Yearly
Closing
21/05/2025 23:59

Employer heading

University Hospitals of North Midlands NHS Trust logo

Senior Clinical Patient Flow Co-Ordinator

Band 7

Job overview

Are you looking for a challenging, demanding but rewarding career in one of the UK's largest hospitals? 

An exciting opportunity has arisen for an experienced nurse or AHP (NMC or HCPC registered) to facilitate effective patient flow through the hospital site. You will work within a team to coordinate elective and emergency pathways whilst maintaining patient safety and providing visible leadership.

We are seeking a dynamic, confident and motivated clinical leader to join our expanding corporate clinical site management team. If you are passionate, like we are about providing the best care to our patients, this position offers the right individual the opportunity to showcase and develop their leadership and operational skills.

Main duties of the job

Working shifts over a 24-hour period, you will provide out of hours senior nursing support and clinical advice to all areas and support the clinical site manager to deliver effective patient flow. You will be responsible for maintaining an accurate capacity position and escalating concerns to the CSM and capacity leadership team.   You will work closely with the divisional management teams, to prioritise safety and quality care for all our patients to promote positive patient outcomes and ultimately enhance the patient’s hospital journey. 

The senior clinical patient flow coordinator role is diverse, and you will need to be flexible and adaptable in an ever-changing environment, with an ability to remain composed during periods of extreme pressure

Excellent communication and interpersonal skills are an essential requirement of the role, in order to develop and manage relationships with key stakeholders. 

This is the perfect opportunity for those who are looking for a new challenge, enjoy variety in their work and wish to be part of a team striving to make a difference to our patients' healthcare in Staffordshire.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Person specification

Education and Qualifications

Essential criteria
  • NMC registration
  • Evidence of degree level Study
Desirable criteria
  • Recognised management qualification
  • Evidence of masters level of study and/or prepared to work towards this

Experience and Knowledge

Essential criteria
  • Experience managing patient flow
  • Experience of organising and prioritising own workload and that of others
  • Ability to interpret large volume of information and data
  • Excellent communication skills
  • Ability to network within a large MDT
  • Defines clearly the quality & timescale parameters required to meet goals and de
  • Ability to undertake risk analysis, develop options available to reduce risks working with the division
Desirable criteria
  • Change / project management experience
  • Experience of conducting staff appraisals

Skills and Ability

Essential criteria
  • Analytical skills
  • Ability to formulate models and frameworks
  • Ability to work to a deadline
  • Takes responsibility for implementing decisions
  • IT/ Word processing skills
Desirable criteria
  • Knowledge of emergency department pathways and KPI’s
  • Presents complex information effectively both formally and informally using a variety of forms
  • Experience of advanced IT skills

Employer certification / accreditation badges

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
James Owen
Job title
Clinical Site Manager
Email address
[email protected]
Telephone number
01782675556
Additional information

Beth Reece

Clinical Site Manager

[email protected]

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