Job summary
- Main area
- Catering
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 179-7634371-F
- Employer
- West Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Newmarket Hospital
- Town
- Newmarket
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 17/12/2025 23:59
Employer heading
Catering Support - Newmarket Hospital
NHS AfC: Band 2
Job overview
· To work as part of a team providing a high quality catering service for the Trust.
· To maintain hygiene standards.
· To prepare and serve food and beverages to patients, staff and visitors.
· To have a good understanding of HACCP and COSSH.
· To be aware of Trust policies and procedures applicable to the service and report any issues the line manager.
Main duties of the job
Restaurant Services:
1. Basic preparation of food and beverages.
2. The safe use of catering equipment within area e.g. fryers, microwaves and small ovens.
3. Service of food and beverages to customers.
4. Cash and payment card handling via a computerised Electronic Point of Sale unit.
5. Fill, clean and maintain beverage machines.
6. Keep all confectionary items, drinks etc. topped up during service.
7. Maintain cleanliness of the dining area, servery and all equipment in the restaurant/café.
Patient services/kitchen:
1. Help assemble meals for patient’s service.
2. Clear and clean patient and staff meal trays using the waste disposal and conveyor system.
3. Safe Use of dishwashers, floor scrubbing machine and steam cleaner.
4. Manoeuvre and clean meal trolleys within the kitchen area.
5. Pre wash cooking tins and utensils by hand.
6. Clean floors, tabling, dishwasher, conveyors and other equipment in the kitchen foodservice areas.
Working for our organisation
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Detailed job description and main responsibilities
Please see the full job description and person specification attached for more details on the job role.
Person specification
Education & Qualification
Essential criteria
- Basic food hygiene certificate or commitment to achieve within a set timeframe
- A good general education
- Basic skills in literacy & numeracy
Experience & Knowledge
Essential criteria
- Good understanding of HACCP, COSSH and Health and Safety legislation
- Dealing with cash and card payments
Desirable criteria
- Previous catering experience
Skills & Abilities
Essential criteria
- Good customer care and communication skills
- Able to work either alone or as part of a team
- Good attention to detail
- Able to work under pressure
Personal Qualities
Essential criteria
- Able to work on own initiative and as part of a team
- Able to work without supervision.
- Able to work in a demanding environment.
- Self-motivated, Evidence of good attendance and timekeeping and trustworthy.
- Adaptable to change
- Able to work in a Hospital ward environment.
- Flexible, with the ability to work the hours required by the post.
Desirable criteria
- Self-motivated
- Interest in cooking/catering
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Luke Nobbs
- Job title
- Assistant Catering Manager
- Email address
- [email protected]
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