Job overview

A fantastic opportunity has arisen to join our well-established, innovative, and award-winning Respiratory Service as a Band 3 Administrator based at Farnham Community Hospital. As the service continues to expand, we are seeking a diligent and organised administrator to support the delivery of high-quality respiratory care across both community and hospital settings.

Working closely with the clinical team, the post holder will play a key role in the day-to-day running of the service. This role often provides the first point of contact for patients, so a friendly, compassionate, and professional approach is essential, along with the ability to work well under pressure. The administrative team is pivotal in supporting service delivery, coordination, and reporting requirements.

The successful candidate will contribute directly to improving the standard of care for patients with respiratory conditions and will have the opportunity to work across a variety of settings, including community hospitals, clinics, and patients’ own homes. Our focus is to support people to manage their respiratory conditions in the most appropriate setting, ensuring patient-centred care at all times. No two days are the same.

The role is predominantly Monday to Friday, 9.00am to 5.00pm.

Main duties of the job

To provide full clerical support to various key functions within the respiratory team. The administrator will provide high level administrative support and general office duties for the Respiratory Teams. The post will involve patient contact via the telephone, often being the first point of contact with the service.

This role includes completing all administrative, information and organisational duties to ensure the smooth running of the team. Managing and reporting data to ensure targets are met. The administrator will work as part of a proficient team in the delivery of a high quality, timely and effective service.  Duties include:

• Taking telephone enquiries
• First point of contact for patients and other healthcare professionals
• Appointment bookings
• Managing schedules
• Liaising with patients through correspondence 
• Support other members of the team with administrative tasks 

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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