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Job summary

Main area
Orthopaedics
Grade
Band 2
Contract
12 months (Fixed term)
Hours
Full time - 37.5 hours per week (7:30-15:30)
Job ref
151-ES71
Employer
Frimley Health NHS Foundation Trust
Employer type
NHS
Site
Frimley Park Hospital
Town
Frimley
Salary
£25,768 per annum incl HCAS
Salary period
Yearly
Closing
07/12/2025 23:59

Employer heading

Frimley Health NHS Foundation Trust logo

Ward Clerk/Receptionist

Band 2

Job overview

This is an excellent opportunity to join the Trauma and Orthopaedics team at Frimley Park Hospital as a Ward Clerk/Receptionist for Wards F4, F5 and F6. You will play a key role in supporting the administrative functions of these busy wards, helping to ensure the smooth and efficient running of the departments.

This full-time role (37.5 hours per week) requires a proactive, organised and professional individual who can provide high-quality reception support and carry out a range of clerical duties in a fast-paced environment.

Main duties of the job

  • General clerical and administrative duties
  • Managing and dealing with all telephone enquiries, new patients and visitors
  • Point of contact for all visitors to the unit
  • To maintain patient details on relevant electronic systems updating with necessary requirements such as porting requests
  • To manage and update the admission and discharge information system contemporaneously
  • Liaise with ward staff to resolve any problems
  • Liaise with other departments for example; Waiting list department, consultants secretaries, pharmacy, emergency department, transport, discharge lounge, site managers, porters etc
  • To provide administrative support to the nursing and medical staff as required
  • Make appointments as necessary
  • Ensure general tidiness of Wards F4/F5/F6 Reception areas
  • To maintain a safe working environment
  • Assisting with audits as required, including data collection 
  • Reporting of any estates issues via Planet FM and following up these requests

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Detailed job description and main responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

 

Person specification

Qualifications

Essential criteria
  • GCSE English & Maths or equivalent
  • Computer literate
Desirable criteria
  • Excel and Word qualification

Experience

Essential criteria
  • General Office experience
Desirable criteria
  • Healthcare experience

Skills & Knowledge

Essential criteria
  • Good communication skills
  • To work well in a team
  • Excellent timekeeping

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWe Work Flexibly

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. We would advise that you complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Suk Maya Tamang
Job title
Senior Sister
Email address
[email protected]
Telephone number
03006136462
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