Job overview

We are looking for an enthusiastic and friendly administrator to join us in Radiology. You will be a member of the administrative and clerical team, supporting the Interventional Radiology (IR) and Breast Imaging services for the Radiology Department. 

You will be responsible for ensuring that appointments are booked in a timely manner and in line with patient pathways and government targets. You will be a key member of the IR and breast team, liaising with other members of the team, patients, carers and other hospital personnel.  

As part of the IR and breast team you will provide a high quality service to patients, visitors and colleagues. Your role will also include answering telephone queries and providing information and advice as appropriate. You will collate relevant information in preparation for appointments and procedures, liaising with the admissions office and anaesthetic department. You will deal with incoming correspondence and as part of the team ensuring patients are prioritised in accordance with clinical need, assisting in managing urgent results and ensuring they are sent to the relevant referrers in a timely manner.

You will be required to have good organisational and communication skills. Previous healthcare experience is desirable, in-house training will be given to support you develop into this role.

For an informal chat and further information please contact Donna Jackson, IR and Breast Booking Administrator, on 01483 571122 ext 2197

Main duties of the job

The post holder will be a member of the administrative and clerical team, supporting the Interventional (IR) and Breast Imaging service for the Radiology Department. To assist in ensuring that appointments are booked in a timely manner and in line with pathway and government targets. The post will include liaising with other members of the team, patients, carers and other hospital personnel.  

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo