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Job summary

Main area
Medicine
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Long Days, Nights & Weekends)
Job ref
151-VG210
Employer
Frimley Health NHS Foundation Trust
Employer type
NHS
Site
Wexham Park Hospital
Town
Slough
Salary
Per Annum, incl. HCAS
Closing
19/02/2026 23:59

Employer heading

Frimley Health NHS Foundation Trust logo

Health Care Support Worker

Band 2

Job overview

We are recruiting for a motivated and compassionate Health Care Support Worker to join our 16 bedded male Medical Ward.

The Ward provides care for Adult male patients with a range of acute and chronic medical conditions, delivering safe, high-quality and patient-centred care.

The role involves providing support to patients with activities of daily living, monitoring and reporting patient observations and ensuring a clean, safe and supportive ward environment.

You will contribute to infection control, patient safety and effective communication within the team.

Both experienced and "New to Care" applicants are welcome.

Main duties of the job

Main Duties of the Job:

To assist members of the multi-disciplinary team to maintain patient’s fundamental
needs and ensure patient safety.

  • To assist with a range of non-clinical duties

  • • To work under the supervision of registered staff and Healthcare assistants and to provide support in the delivery of quality care for patients.
    • To provide a full range of support functions in a ward/department/theatre or clinical environment. This will include undertaking the key role of delivering personal care duties for patients, supporting patients / clients with toileting, bathing, dressing and meals.
    • Ensuring the safety and wellbeing of patients, and always working in a manner that promotes dignity and human rights through the adoption of person-centered care principles. 

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme.

We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

This vacancy is linked with the opportunity for Apprenticeship (for those eligible for Apprenticeships).  This will support you to gain relevant knowledge, skills and experience that will help you achieve your potential in this role.  This is a fantastic opportunity to gain a national recognised qualification while you are working and earning, which will support you in both this role and in your future career at Frimley Health. You will not be required to undertake an apprenticeship if you have previously completed a relevant apprenticeship, NVQ or similar Healthcare qualification.

Detailed job description and main responsibilities

Please refer to the attached Job Description and Person Specification for full details. 

Some of the core requirements for the role include:

  • Provide excellent customer care skills to ensure patients come first.
  • Act on own initiative when delivering the personal care requirements. Seeking guidance of a Healthcare Assistant or Registrant where required to ensure that the patient’s
    health, safety, wellbeing, and dignity are always maintained when personal care is being delivered.
  • To act as an advocate for patients within the department/ward/unit. 

Person specification

Experience

Essential criteria
  • Previous work experience which includes team working, communicating with staff and colleagues, and understanding of work practices.
Desirable criteria
  • Experience of working in a Health Care environment.
  • Experience of dealing with the public.

Qualifications

Essential criteria
  • Evidence of general education e.g. English and Maths GCSE's or functional skills Level 2 or equivalent.
Desirable criteria
  • Knowledge of personal care and related procedures
  • Vocational qualification at level 2 or equivalent relevant experience

Skills

Essential criteria
  • Ability to communicate clearly and effectively.
  • Ability to learn new skills.
  • Knowledge of how to respect individuality and diversity of patients, their carers, and your colleagues.
  • Good Customer care skills.
  • Ability for caring for people with compassion.
  • Basic numeracy skills.
  • Clear and accurate written/verbal English communication
  • Good basic hygiene skills (e.g., food handling, hand washing etc.)
  • Able to listen effectively and demonstrate an empathetic /sensitive approach and be able to communicate effectively and compassionately to colleagues, staff, and patients and their family/carers/visitors.
  • Ability to follow a clear instruction and accept constructive professional feedback.
  • Ability to work within a team.
  • Understanding of the requirements of patient confidentiality
  • Punctual and reliable.
Desirable criteria
  • Dementia Care Experience

Values and Behaviours

Essential criteria
  • We will expect your values and behaviours to mirror those of the Trust, available at: https://www.fhft.nhs.uk/about-us/our-values/

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWe Work Flexibly

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. We would advise that you complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Angel Emmanuel
Job title
Ward Manager
Email address
[email protected]
Telephone number
07553 815764
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