Crynodeb o'r swydd
- Prif leoliad
- Outpatients
- Gradd
- Band 2
- Contract
- Cyfnod Penodol: 12 mis (12 month FTC)
- Oriau
- Llawnamser - 37.5 awr yr wythnos (7:30-15:30)
- Cyfeirnod y swydd
- 151-JLM559
- Cyflogwr
- Frimley Health NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Wexham Park Hospital
- Tref
- Slough
- Cyflog
- £25,768 per annum incl HCAS
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 04/12/2025 23:59
Teitl cyflogwr
Outpatient Receptionist
Band 2
Trosolwg o'r swydd
Join Our Team as a Band 2 Receptionist!
Are you an enthusiastic and organised individual looking to make a real difference every day? Our welcoming Outpatients Department at Wexham Park Hospital is seeking a proactive Band 2 Receptionist to become a valued part of our friendly, multidisciplinary team.
In this key front-of-house role, you’ll be the first point of contact for our patients, helping us deliver a smooth, professional, and compassionate service. Previous administrative experience is essential, and you’ll also need the flexibility to work varied hours in line with service needs.
In return, we offer:
✨ Comprehensive training to support you in your role
✨ Ongoing development opportunities
✨ A full corporate induction programme when you join the Trust
✨ A supportive team environment where your contribution truly matters
If you’re motivated, people-focused, and ready to grow in a rewarding NHS role, we’d love to hear from you!
Prif ddyletswyddau'r swydd
- To greet every patient in a pleasant, professional and calm manner, directing the patient within the correct location within Outpatients.
- Complying with their requests where possible and where it is not possible to deal with them with dignity and respect.
- To encourage patients in a polite manner to use self-check in machines where applicable, assisting as appropriate.
- To ensure that clinic outcomes, including attendance, DNA’s and their pathway status are recorded.
- To be responsible for ensuring at the end of each outpatient session all clinics are closed and all requested workorders are completed.
- To adhere to the Trust values.
- To assist with the collection of Friends and Family surveys.
- To assist with changes to workflows with new I.T. systems when implemented.
- To be able to prioritise and demonstrate good time management.
To complete any administrative duties to a high standard as required, taking, recording and acting upon telephone messages and requests in a polite and helpful manner. - To ensure strict confidentiality is maintained at all times in respect of what is recorded on patient records.
- To be adaptable and open to change.
To be multi-skilled in your working role as you may be expected to work across all outpatient reception locations currently under the Outpatient Directorate.
Gweithio i'n sefydliad
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.
Manyleb y person
Qualifications
Meini prawf hanfodol
- GCSE or NVQ Level 2 Maths & English or equivalent.
Skills
Meini prawf hanfodol
- Good IT skills - Microsoft packages including Outlook, Word, and Excel.
- Good administrative skills, organised and methodical, with good attention to detail including spelling, grammar and accuracy
- Good attendance and timekeeping.
- Good verbal and written communication skills.
Meini prawf dymunol
- Knowledge of the NHS.
- Knowledge/use of EPIC.
Experience
Meini prawf hanfodol
- Dealing with the public/customer service.
- Previous clerical experience
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Application numbers
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Charlotte D'addario
- Teitl y swydd
- Reception Team Leader
- Cyfeiriad ebost
- charlotte.d'[email protected]
- Rhif ffôn
- 07826921330
Rhestr swyddi gyda Frimley Health NHS Foundation Trust yn Gwasanaethau Gweinyddol neu bob sector






