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Crynodeb o'r swydd

Prif leoliad
Outpatients
Gradd
Band 2
Contract
Cyfnod Penodol: 12 mis (12 month FTC)
Oriau
Llawnamser - 37.5 awr yr wythnos (7:30-15:30)
Cyfeirnod y swydd
151-JLM559
Cyflogwr
Frimley Health NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Wexham Park Hospital
Tref
Slough
Cyflog
£25,768 per annum incl HCAS
Cyfnod cyflog
Yn flynyddol
Yn cau
04/12/2025 23:59

Teitl cyflogwr

Frimley Health NHS Foundation Trust logo

Outpatient Receptionist

Band 2

Trosolwg o'r swydd

Join Our Team as a Band 2 Receptionist!

Are you an enthusiastic and organised individual looking to make a real difference every day? Our welcoming Outpatients Department at Wexham Park Hospital is seeking a proactive Band 2 Receptionist to become a valued part of our friendly, multidisciplinary team.

In this key front-of-house role, you’ll be the first point of contact for our patients, helping us deliver a smooth, professional, and compassionate service. Previous administrative experience is essential, and you’ll also need the flexibility to work varied hours in line with service needs.

In return, we offer:
Comprehensive training to support you in your role
Ongoing development opportunities
✨ A full corporate induction programme when you join the Trust
✨ A supportive team environment where your contribution truly matters

If you’re motivated, people-focused, and ready to grow in a rewarding NHS role, we’d love to hear from you!

Prif ddyletswyddau'r swydd

  • To greet every patient in a pleasant, professional and calm manner, directing the patient within the correct location within Outpatients.
  • Complying with their requests where possible and where it is not possible to deal with them with dignity and respect.
  • To encourage patients in a polite manner to use self-check in machines where applicable, assisting as appropriate.
  • To ensure that clinic outcomes, including attendance, DNA’s and their pathway status are recorded.
  • To be responsible for ensuring at the end of each outpatient session all clinics are closed and all requested workorders are completed.
  • To adhere to the Trust values.
  • To assist with the collection of Friends and Family surveys.
  • To assist with changes to workflows with new I.T. systems when implemented. 
  • To be able to prioritise and demonstrate good time management.
    To complete any administrative duties to a high standard as required, taking, recording and acting upon telephone messages and requests in a polite and helpful manner.
  • To ensure strict confidentiality is maintained at all times in respect of what is recorded on patient records.
  • To be adaptable and open to change.
    To be multi-skilled in your working role as you may be expected to work across all outpatient reception locations currently under the Outpatient Directorate.

 

Gweithio i'n sefydliad

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 
 
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
 
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • GCSE or NVQ Level 2 Maths & English or equivalent.

Skills

Meini prawf hanfodol
  • Good IT skills - Microsoft packages including Outlook, Word, and Excel.
  • Good administrative skills, organised and methodical, with good attention to detail including spelling, grammar and accuracy
  • Good attendance and timekeeping.
  • Good verbal and written communication skills.
Meini prawf dymunol
  • Knowledge of the NHS.
  • Knowledge/use of EPIC.

Experience

Meini prawf hanfodol
  • Dealing with the public/customer service.
  • Previous clerical experience

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWe Work Flexibly

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

This vacancy may close early if it receives a high number of applications. We would advise that you complete and submit your application in good time to avoid disappointment.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Charlotte D'addario
Teitl y swydd
Reception Team Leader
Cyfeiriad ebost
charlotte.d'[email protected]
Rhif ffôn
07826921330
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg