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Job summary

Main area
Portering
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Some weekends and night shifts will form part of the shift rotation for this position)
Job ref
151-LC447
Employer
Frimley Health NHS Foundation Trust
Employer type
NHS
Site
Wexham Park hospital
Town
Slough
Salary
£25,883 - £26,958 per annum including HCAS
Salary period
Yearly
Closing
22/03/2026 23:59

Employer heading

Frimley Health NHS Foundation Trust logo

Chargehand Porter

Band 3

Job overview

Join Frimley Health NHS Foundation Trust – Chargehand Porter 
Location: Frimley

Are you an experienced supervisor who thrives in a team environment and takes initiative?

We are seeking a motivated and proactive Chargehand Porter to join our Portering Services at Frimley Health NHS Foundation Trust.

In this key role, you will be responsible for the day-to-day supervision of the portering team, ensuring high standards of service are maintained across the hospital. You will play an important part in supporting the delivery of a safe, secure and efficient environment for patients, visitors, and staff.

Applicants will be required to complete a basic English and Maths skills test prior to the interview. Only those who pass will progress to the interview stage.

Please note that this role is not eligible for Skilled Worker visa sponsorship.  Applicants must have the right to work in the UK for the full duration of the post.

Main duties of the job

  • Act as first-line supervisor, taking full responsibility for overseeing the portering team.
  • Provide cover for the Assistant Hotel Services Manager or their deputy as required, including attending meetings.
  • Serve as a departmental ambassador, promoting professionalism and excellent service.
  • Manage patient flow using the Trust’s Electronic Patient Record (EPR) system.
  • Carry out general portering duties and respond effectively to emergency situations.
  • Ensure team performance meets service expectations and standards.

What We’re Looking For:

  • Previous experience in a supervisory or team leadership role.
  • A team player who can also work independently and show initiative.
  • Strong verbal and written communication skills.
  • Competence with IT systems.
  • Flexible, reliable, and punctual.
  • Willingness to work on a rota basis, including weekends.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Detailed job description and main responsibilities

For a full list of duties and requirements, please refer to the job description and person specification attached to this vacancy.

Be a vital part of our team – apply today and help us deliver outstanding care.

Person specification

Qualifications

Essential criteria
  • Good level of education

Experience

Essential criteria
  • Experience in leadership

Skills

Essential criteria
  • To able to demonstrate an ability to resolve some non-routine queries.
  • Understanding of Portering services within the NHS
  • Good interpersonal skills
  • IT Literate
  • Ability to supervise a team
  • To analyse, produce and record accurate data.
  • Able to carry out appraisals and assist in staff training
  • Able to work under pressure and problem solve, using initiative to resolve issues
  • Must be a team player, prepared to work with many other disciplines and specialities. Able to show flexibility and be able to problem solve
Desirable criteria
  • Awareness of NHS policies both internal and across the trust generally
  • Good working knowledge of other departments and directorates and deliver a service catering to their needs.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWe Work Flexibly

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Mellissa Galatola
Job title
Assistant Hotel Services Manager
Email address
[email protected]
Telephone number
0300 6153244
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