Crynodeb o'r swydd
- Prif leoliad
- Radiology
- Gradd
- Band 2
- Contract
- Cyfnod Penodol: 12 mis (12 months FTC)
- Oriau
- Llawnamser - 37.5 awr yr wythnos (Mon-Fri 8-4)
- Cyfeirnod y swydd
- 151-JLM553
- Cyflogwr
- Frimley Health NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Wexham Park Hospital
- Tref
- Slough
- Cyflog
- £25,768 per annum incl HCAS
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 23/11/2025 23:59
Teitl cyflogwr
Radiology Receptionist
Band 2
Trosolwg o'r swydd
The post holder will provide essential administrative and clerical support to the Radiology Department, with responsibilities that involve direct interaction with patients. This role plays a key part in ensuring the smooth operation of weekend services by managing patient flow, maintaining accurate records, and handling data entry using the EPIC and ICE computer systems.
The position requires excellent communication skills, attention to detail, and a patient-focused approach. The working hours are Monday-Friday 8am until 4pm.
Prif ddyletswyddau'r swydd
- Provide an efficient and effective service to both patients and other staff
- Maintain a customer care approach at all times.
- Support the introduction of Government, Trust, and Departmental quality and business initiatives.
- Actively encourage feedback as part of the departmental quality initiative
- Maintain the high standards of the department by contributing towards individual and team objectives
- Maintain good communication and relationships with a number of stakeholders including patients and other users of the service
- Convey factual information to patients, including children re: examinations;
- To input patient details accurately into Radiology Information System EPIC .
- Deal with telephone enquiries from the public in a discreet manner with empathy and sensitivity.
- Liaise with GP practices, hospital staff and other associated agencies internally and externally of the Trust in a polite and courteous manner taking action where appropriate and passing information promptly to the appropriate staff.
- The staff member will work in our different departments to assist with gaps in the rota and as per operational need
- The post holder must be able to travel to our satellite sites on an ad hoc basis to cover our reception areas where necessary
Gweithio i'n sefydliad
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.
Manyleb y person
Experience
Meini prawf hanfodol
- • Previous reception duties
- • Customer care/dealing with the public face to face or by telephone
Skills & Knowledge
Meini prawf hanfodol
- • Flexible – able to work on own initiative and within a team
- • Good telephone manner
- • Ability to work to deadlines. Able to work on own initiative and prioritise workload
- • Ability to prioritise work and to adapt to changing circumstances.
- • Quick thinking. Ability to respond to routine/special requests to distinguish those to be referred elsewhere.
- • Ability to work without supervision
Meini prawf dymunol
- • Knowledge of the Health Information Systems.
Qualifications
Meini prawf hanfodol
- GCSE English and Maths pass or equivalent.
Meini prawf dymunol
- NVQ in customer care or equivalent qualification
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Application numbers
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Prince Philip
- Teitl y swydd
- Radiology Support Service lead
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07468354439
Rhestr swyddi gyda Frimley Health NHS Foundation Trust yn Gwasanaethau Gweinyddol neu bob sector






