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Crynodeb o'r swydd

Prif leoliad
Radiology
Gradd
Band 2
Contract
Cyfnod Penodol: 12 mis (12 months FTC)
Oriau
Llawnamser - 37.5 awr yr wythnos (Mon-Fri 8-4)
Cyfeirnod y swydd
151-JLM553
Cyflogwr
Frimley Health NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Wexham Park Hospital
Tref
Slough
Cyflog
£25,768 per annum incl HCAS
Cyfnod cyflog
Yn flynyddol
Yn cau
23/11/2025 23:59

Teitl cyflogwr

Frimley Health NHS Foundation Trust logo

Radiology Receptionist

Band 2

Trosolwg o'r swydd

The post holder will provide essential administrative and clerical support to the Radiology Department, with responsibilities that involve direct interaction with patients. This role plays a key part in ensuring the smooth operation of weekend services by managing patient flow, maintaining accurate records, and handling data entry using the EPIC and ICE computer systems.

The position requires excellent communication skills, attention to detail, and a patient-focused approach. The working hours are Monday-Friday 8am until 4pm.

Prif ddyletswyddau'r swydd

  • Provide an efficient and effective service to both patients and other staff
  • Maintain a customer care approach at all times.
  • Support the introduction of Government, Trust, and Departmental quality and business initiatives.
  • Actively encourage feedback as part of the departmental quality initiative
  • Maintain the high standards of the department by contributing towards individual and team objectives
  • Maintain good communication and relationships with a number of stakeholders including patients and other users of the service
  • Convey factual information to patients, including children re: examinations;
  • To input patient details accurately into Radiology Information System EPIC .
  • Deal with telephone enquiries from the public in a discreet manner with empathy and sensitivity.
  • Liaise with GP practices, hospital staff and other associated agencies internally and externally of the Trust in a polite and courteous manner taking action where appropriate and passing information promptly to the appropriate staff.
  • The staff member will work in our different departments to assist with gaps in the rota and as per operational need
  • The post holder must be able to travel to our satellite sites on an ad hoc basis to cover our reception areas where necessary 

Gweithio i'n sefydliad

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Manyleb y person

Experience

Meini prawf hanfodol
  • • Previous reception duties
  • • Customer care/dealing with the public face to face or by telephone

Skills & Knowledge

Meini prawf hanfodol
  • • Flexible – able to work on own initiative and within a team
  • • Good telephone manner
  • • Ability to work to deadlines. Able to work on own initiative and prioritise workload
  • • Ability to prioritise work and to adapt to changing circumstances.
  • • Quick thinking. Ability to respond to routine/special requests to distinguish those to be referred elsewhere.
  • • Ability to work without supervision
Meini prawf dymunol
  • • Knowledge of the Health Information Systems.

Qualifications

Meini prawf hanfodol
  • GCSE English and Maths pass or equivalent.
Meini prawf dymunol
  • NVQ in customer care or equivalent qualification

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWe Work Flexibly

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

This vacancy may close early if it receives a high number of applications. We would advise that you complete and submit your application in good time to avoid disappointment.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Prince Philip
Teitl y swydd
Radiology Support Service lead
Cyfeiriad ebost
[email protected]
Rhif ffôn
07468354439
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg