Job summary
- Main area
- Commissioning
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Home or remote working
- Job ref
- 130-AC140-0725
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- SBUHB Headquarters
- Town
- Port Talbot
- Salary
- £25,313 - £26,999 per annum
- Salary period
- Yearly
- Closing
- 04/08/2025 23:59
- Interview date
- 14/08/2025
Employer heading
Individual Patient Commissioning Admin Officer
Band 3
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
We are delighted to present the exciting opportunity of a permanent full-time support for the Individual Patient Commissioning function of the Corporate Planning & Partnerships Team. We are looking for an outgoing, enthusiastic, forward thinking individual to provide administrative support to the commissioning team.
Main duties of the job
You will be integral to the management of all out of area non-contracted activity (NCA) invoices and the process for individual patient commissioning which includes Individual Patient Funding Requests (IPFR), Prior Approval and Continuing Healthcare (CHC). Key aspects of this role will include providing administrative support, scheduling and preparing documentation for meetings, responding to emails, fielding and responding to telephone enquiries and validating invoices.
It is essential that the successful candidate is logical in the presentation of their work and possesses excellent time management skills. They will need to be able to maintain a robust administrative system, demonstrate a high level of IT skills (specifically using Microsoft Office packages) and be disciplined in their approach to their work.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person specification
Qualifications and Knowledge
Essential criteria
- Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience
- Good knowledge of MS Office Suite
- Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
- Thorough understanding of office procedures
Desirable criteria
- ECDL
Experience
Essential criteria
- Demonstrate experience in an administrative role requiring the accurate identification and extraction of records
- Experience of communicating with all levels of professional staff and the public
- Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of record
- Experience of transcribing and minute taking
- Working experience of Microsoft Office Suite
Desirable criteria
- Administering finance systems, e.g. requisitions, budget monitoring
- Working in an NHS environment
Aptitude and abilities
Essential criteria
- Working knowledge of filing/data systems including record management
- Good written and verbal communication skills
- Good organisational skills Problem solving and fact finding
- Ability to work within a team and to take direction from senior team members
Desirable criteria
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Anna Spencer
- Job title
- Individual Patient Commissioning Manager
- Email address
- [email protected]
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