Job summary
- Main area
- Facilities
- Grade
- Band B (£21.78 per hour)
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 263-SOL-FAC26-036
- Employer
- NTW Solutions
- Employer type
- NHS
- Site
- Cumbria and Ferndene
- Town
- Carlisle
- Salary
- £42,584 per annum
- Closing
- 21/06/2026 23:59
Employer heading
Site Manager
Band B (£21.78 per hour)
We are really glad you are thinking of working with us. We provide important services to the NHS and other partners. We have a range of roles and working here is varied and interesting and you can make a positive difference to people’s lives.
Our people are at the absolute heart of what we do and our services are based on having great people work for us. We know from our staff survey that people like working here and people love the friendly and supportive teams we have.
We care about our staff and provide great benefits and have a range of health and wellbeing support available. We strive to be a great and inclusive place to work and having an inclusive workforce is something we are passionate about.
Job overview
An exciting opportunity has arisen to lead the day to day operations of the busy facilities team at Carlton Clinic and Furndene and community sites in Cumbria. Services managed include catering, cafe, domestic, linen, portering and reception.
The successful candidate will ideally have a proven track record of achievement within the facilities field.
Main duties of the job
Each of our sites has a broad range of services which makes this role varied and interesting. You’ll oversee our domestic teams, catering and operation of our cafés, portering, transport, waste, switchboard, receptions, . You’ll look after service delivery and quality improvement but also deal with day to day issues as they arise.
Working for our organisation
NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.
We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.
We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.
We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.
Detailed job description and main responsibilities
Please find attached job description for full details.
Pay: Band B (£21.08 per hour)
There is potential to earn more, with enhancements offered for weekend work and on-call duties. Please get in touch to find out more.
We welcome your application.
Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).
If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.
Anyone currently paying into the NHS Pension scheme will be able to retain this.
Person specification
Qualifications
Essential criteria
- A Higher National Certificate (HNC) in a Facilities Management subject or an equivalent technical qualification in a related field.
- Advanced Food Hygiene Certificate or Diploma or will be required to obtain one within first 6 months of appointment
Desirable criteria
- Appropriate management qualification to CMS or DMS level
Skills and Knowledge
Essential criteria
- Knowledge of facilities management including the legislative and statutory environment
- People management and leadership skills with an ability to motivate and control a large multi-skilled workforce and manage change.
- In-depth knowledge of Food Hygiene Legislation, Health and Safety, COSHH and Risk Assessment is required. A practical and in-depth appreciation of Hazard Analysis/Risk Assessments
- Training, delivery, communication and assessment skills.
- Good communication skills for dealing with staff, patients and public, including report writing
- High level of literacy and numeracy skills
Experience
Essential criteria
- Experience of managing facilities services and working in compliance with health and safety legislation in relation to Facilities services
- Experience in managing staff groups and teams
Desirable criteria
- Experience of quality control systems
- Worked in a facilities service within a healthcare setting
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Derek Thompson
- Job title
- Facilities Manager
- Email address
- [email protected]
- Telephone number
- 07870367198
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