Job summary
- Main area
- n/a
- Grade
- QF0A - 10
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Monday to Friday 6 hours per day 8am- 2pm or 9am - 3pm)
- Job ref
- 297-7162191
- Employer
- QE Facilities
- Employer type
- NHS
- Site
- Queen Elizabeth Hospital
- Town
- Gateshead
- Salary
- £23,511 Pro rata
- Closing
- 16/05/2025 23:59
Employer heading

Catering assistant
QF0A - 10
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment or education references covering 3 years. If you have gaps you will be required to provide character references. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment or education references covering 3 years. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
Job overview
Develop and maintain a good professional rapport with service users - Nursing/Housekeeping Staff, dining room customers being polite and courteous at all times.
Ability to work primarily alone or as part of the wider team.
Maintain confidentiality at all times
Attend staff meetings and communication briefs as required.
Main duties of the job
• Works primarily alone in providing a catering service
• Food preparation following all food safety legislative and departmental practices
• Complete daily and & cleaning duties according to cleaning schedules ensuring all C.O.S.H.H. regulations are followed
• Regular checking and completion of daily audit records (safety, cleaning, food hygiene)
• To be familiar with the security of the department and its contents and unlocks/locks department on daily basis
• Report equipment defects to ensure remedial action is taken
• Responds to requests for further/out of hours food requirements for patients and dining rooms
• Places top-up orders for food with main kitchen using own judgement
• Service of food to customers within dining areas
• Operation of electronic cash registers and handling of monies
Working for our organisation
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Previous applicants need not apply.
Detailed job description and main responsibilities
• Ability to make judgements on routine matters on own (food orders, customer queries etc), supervisor available by phone. • Ensures food is handled safely meeting all legislative requirements • Ensures food served according to production and portion size requirements • Follow cleaning schedules and complete cleaning tasks as detailed daily/weekly and periodic • Ability to use own initiative in response to variations in work routine seeking support as necessary • Demonstrate flexibility in terms of work area, and shift pattern to meet the needs of the service • Ensure safe and correct storage of food products • Ensure safe storage of cleaning equipment and cleaning chemicals
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Person specification
Qualifications
Desirable criteria
- Level 2 Food Hygiene Certificate
Knowledge & Skills
Essential criteria
- Ability to work as team or independently
Knowledge & Skills
Essential criteria
- Patient and client interactions which portray a professional, supportive and caring service
Knowledge & Skills
Essential criteria
- Constructive team working and participation including multi-disciplinary team relationships
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jason Riddell
- Job title
- Head of Facilities
- Email address
- [email protected]
- Telephone number
- 01914452051
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