Job summary
- Main area
- Estates and facilities
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Part time
- Job share
- Flexible working
- Job ref
- 319-7378933SC
- Employer
- Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management)
- Employer type
- Private Sector
- Site
- Hexham General Hospital
- Town
- Hexham
- Salary
- £31,049 - £37,796 pro rata per annum
- Salary period
- Yearly
- Closing
- 18/08/2025 23:59
Employer heading
Kitchen Superintendent
NHS AfC: Band 5
NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services for all of Northumbria Healthcare Trust’s sites.
Come and work for us and we can offer you:
- Competitive rates of pay
- Enhanced rates of pay for working evenings, nights, weekends and bank holidays
- Favourable employment terms and conditions – we mirror NHS Agenda for Change terms and conditions (https://www.nhsemployers.org/tchandbook) which includes up to 33 days annual leave + bank holidays per year, generous maternity and paternity leave provisions, occupational sick pay, and much more
- NHS Pension Scheme
- Career development opportunities
- Fantastic staff benefits including car lease, home electronics, cycle to work and childcare schemes, priority access to vaccinations, physiotherapy, counselling, among many more
- A great employee experience - we score very highly on our employee satisfaction metrics
Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.
Whilst NHFM are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
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Job overview
The post holder will ensure the effective management of the Catering Departments at Hexham Hospital, including workforce leadership, control of contracted resources, compliance with all statutory and mandatory requirements and the safe operation and effective maintenance of all critical equipment, as well as the delivery of patient and non-patient food services across site.
This key role provides the Estates & Facilities team with strong Catering knowledge and experience, and NHFM with an improved level of competence and assurance within the teams.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
Primary responsibility for overseeing the day to day management of the catering department , including all directly employed and third party contracted resources within defined site hospital and related healthcare premises and supporting across other locations when required.
Ensure that premises and all catering activity are managed and comply with current statutory, mandatory and regulatory compliance and all associated Health & Safety related issues and areas of risk to patient and service users is mitigated and maintained within Trust risk appetite.
Develop a comprehensive understanding of all patient and non-patient activity delivery models, supporting the effective and efficient delivery and compliance with KPIs and SLAs, as required, working collaboratively with the Hotel Services Officers and wider Facilities teams.
Provide a strong, inclusive and supportive leadership agenda to develop a cohesive and collaborative working culture across the catering department, and wider team.
Working for our organisation
Do you want to work for an innovative organisation? As organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare Facilities Management (NHFM).
NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012 and provides specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. The successful applicant will be an employee of the subsidiary organisation and not Northumbria Healthcare NHS Foundation Trust.
Detailed job description and main responsibilities
Delivering a high quality catering service to patients, staff and visitors, ensuring best quality and variety is delivered across the team.
To hold the Intermediate Food Hygiene qualification and demonstrate this knowledge in your day to day running of the department.
To ensure that all cleaning schedules are adhered to and all records are maintained and available for inspection when required.
Directly responsible for the management, operation and maintenance of all functions within the catering department.
Responsible for overall performance delivery and compliance against defined SLA’s (Catering related activity), ensuring resources are maintained to the required level and that catering standards monitoring and reporting arrangements are maintained.
Promote a culture that drives improved and demonstrable Health & Safety behaviour, performance and reporting across catering department.
Delivery of all services in accordance with HACCP, NHS Food Standards, and CQUIN, Hygiene Codes of Practice, and COSHH regulations maintaining adequate level of competent resource and ongoing assurance compliance reporting.
Provide strong people leadership, supporting ongoing minimum target level compliance against statutory & mandatory training and staff annual appraisal.
Ensure all catering systems and equipment are maintained, operating in accordance with user requirements, set parameters and to achieve optimum efficiency, supporting energy reduction and carbon target delivery.
Maintain and provide current and accurate information to support PAM and ERIC submissions.
Manage the development and improvement of service need based solutions that are patient and user centric and demonstrate value for money.
Develop and deliver solutions to challenges and problems through creativity and effective change management arrangements.
Direct Line Management of all Catering workforce within respective sites, to ensure the efficient and effective use of resources and available experience.
Person specification
Knowledge
Essential criteria
- NEBSS Management Certificate
- City and Guilds 706/1 and 706/2 or NVQ Level 3/4 and /or have a proven record of experience in large scale catering, and hold the Intermediate Food Hygiene Certificate issued by the Institute of Environmental Health Officers or equivalent organisation
Desirable criteria
- ECDL
- Certificate in Dietetics
Experience
Essential criteria
- Supervisory Experience
Desirable criteria
- Knowledge of or experience in coaching and mentoring practices and tools
- Knowledge of or experience in Quality improvement tools, techniques and methods
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jem Johnson
- Job title
- Soft Services Manager
- Email address
- [email protected]
- Telephone number
- 07354164997
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