Job summary
- Main area
- Domestic Assistant
- Grade
- Band A (£12.51 per hour)
- Contract
- Permanent: Multiple roles
- Hours
- Part time - 226 sessions per week (Various hours are available)
- Job ref
- 263-SOL-FAC26-014
- Employer
- NTW Solutions
- Employer type
- NHS
- Site
- St Nicholas Hospital
- Town
- Newcastle
- Salary
- £24,465 per annum pro rata
- Closing
- 23/03/2026 23:59
Employer heading
Domestic Assistant
Band A (£12.51 per hour)
We are really glad you are thinking of working with us. We provide important services to the NHS and other partners. We have a range of roles and working here is varied and interesting and you can make a positive difference to people’s lives.
Our people are at the absolute heart of what we do and our services are based on having great people work for us. We know from our staff survey that people like working here and people love the friendly and supportive teams we have.
We care about our staff and provide great benefits and have a range of health and wellbeing support available. We strive to be a great and inclusive place to work and having an inclusive workforce is something we are passionate about.
Job overview
We are recruiting multiple Domestic Assistants to join our team at St Nicholas Hospital, Gosforth. There are multiple contracts available with flexibility in hours, and we are happy to discuss preferred hours with candidates in the interview.
Carrying out a range of cleaning tasks in areas such as offices,
public areas such as corridors, areas which patients use such as shared spaces on wards as well as bedrooms and bathrooms
Main duties of the job
As a domestic assistant you will be responsible for maintaining high standards of cleanliness, you will be adaptable, approachable actively promote continuous improvement of standards, adhering to all policies and procedures.
Being able to follow instructions and follow a routine work schedule which sets out your tasks and carry out those duties often without supervision.
You will use equipment and cleaning products safely, adhering to all control of substances harmful to health (COSHH) rules and regulations.
Understanding infection prevention and control rules and adhering to them.
Completing any paperwork such as quality checks and any other documentation required.
You will be respectful of other people and work in a way that supports equity, diversity and inclusion.
You will demonstrate our company values of being caring and compassionate, respectful, and honest and transparent in all that you do.
Working for our organisation
NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.
We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.
We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.
We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.
Detailed job description and main responsibilities
Please find attached job description for full details.
Pay: Band A (£12.51 per hour)
We pay 25% enhancement, time and a quarter, on hours worked during a Saturday and Sunday.
We welcome your application.
Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).
If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC. Anyone currently paying into the NHS Pension scheme will be able to retain this.
Person specification
Educaton And Qualifications
Essential criteria
- In order to follow safety notices and work with cleaning products you will need basic levels of literacy and numeracy (this is an essential requirement of this job)
Experience
Essential criteria
- Any previous cleaning experience is welcome but we will train you fully if you don’t have any experience (it is an essential requirement of this job to either have experience or be willing to learn)
Skills and Knowledge
Essential criteria
- An ability to lift and move a variety of equipment such as trolleys, floor polishing equipment and hoovers
- Ability to adhere to standards and procedures and to accept and prioritise instructions
- An ability to be flexible and able to adapt to new or different working practices, or work in other departments to meet the needs of the service
- An ability to communicate well with others such as other colleagues, clinical staff, or patients
- Able to work well as part of a team but also to work unsupervised
- Able to work alongside patients who might display challenging or upsetting behaviour
- You will need to be able to meet the mobility requirements of the job
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jean Richardson
- Job title
- Assistant Site Manager
- Email address
- [email protected]
- Telephone number
- 07943502949
- Additional information
Sheila Johnston
phone: 07816129631
List jobs with NTW Solutions in Support Services or all sectors




