Job summary
- Main area
- Performance and Business intelligence
- Grade
- Local Pay Level 2 - £84,602 - £102,204
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 263-SS25-P&BI-SB1
- Employer
- Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
- Employer type
- NHS
- Site
- Flexible
- Town
- Newcastle upon Tyne
- Salary
- £84,602 - £102,204 per annum
- Salary period
- Yearly
- Closing
- 09/06/2025 13:00
Employer heading
Associate Director - Performance and BI
Local Pay Level 2 - £84,602 - £102,204
Hello!
We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).
We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.
Opportunities for you
Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.
We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.
- Cultural diversity staff network
- Disabled staff network
- LGBT+ staff network
We also have a number of staff support groups which are open to any staff to attend. These Include:
- Armed Forces and Veterans Staff Association
- Mind, Health and Wellbeing Community
- Menopause toolkit and cafes and staff carer support group
We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.
Always improving
CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?
Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay
Job overview
Are you looking for your next challenge and want to shape the business intelligence function for one of the largest mental health and learning disability providers across the Country? CNTW are recruiting to a new post of an Associate Director for Performance and Business Intelligence. This is a senior position within the Trust and will lead the performance and business intelligence services function reporting to the Deputy Director of Transformation, Delivery and Performance.
We are looking for an individual who has significant experience in Business Intelligence and analytical functions across a complex organisation which can support the delivery and improvements in patient care. The successful candidate will have a passion for driving sound intelligence which supports and directs care delivery and improvements in performance, ideally with experience of mental health data/services.
Main duties of the job
The main duties of the job include:
· Offer strategic leadership in Data Science, Data Visualisation, Performance Management, and Health Care Analytics, predictive modelling and outcomes intelligence. Applying specialised expertise across these areas to drive innovation and improvement across our services and care delivery.
· Develop a culture of improvement and innovation across the performance and BI functions which impacts on service delivery and releasing time to care for front line teams.
· Lead on the development and implementation of systems and reporting structures which integrate workforce, activity and quality reporting for the Trust.
· To lead for the Trust on all external performance regulation frameworks including compliance with national data requirements and returns.
· Create the necessary joint working infrastructure across the performance and business intelligence services and other support services to lead a collaboration with clinical care groups to develop alternative models of care that offer greater benefits in supporting safe and effective patient care.
· Lead the creation and continued development of a Trustwide Strategy and Framework for Performance and Business Intelligence.
Working for our organisation
The successful postholder will lead and develop a team of interactive BI tool developers, information analysts and data quality improvement staff across one of the largest mental health and learning disability providers in the country.
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career and shape this important function for the Trust.
Detailed job description and main responsibilities
Please find attached job description for full details.
Advertising date : 14th May 2025
Closing date : 9th June 2025
Interviews to take place on 17th June 2025
We welcome your application
Person specification
Education and Qualification
Essential criteria
- Educated to degree level in an appropriate subject or an equivalent level of experience.
- Evidence of Continuing Professional Development or Managerial Development in BI or analytical practice.
Skills and Competencies
Essential criteria
- Must be able to think and operate at a strategic level to contribute effectively to long term improvements in clinical care
- Excellent communication skills with the ability to communicate confidently and credibly with senior managers e.g. • Interpersonal skills • Report writing • Presentation skills
- Ability to manage a high degree of organisational and informational complexity and the ability to translate and analyse complex data into understandable information
- The ability to communicate potentially highly contentious information to Trust staff and convey CQC inspector views and comments to operational teams
- Ability to lead change to drive improvements in quality, efficiency and productivity in a large complex organisation
- Ability to achieve deadlines and prioritise work
- Ability to persuade, influence and motivate across a range of different staff groups including, directors, managers and clinicians
- Strong negotiating skills
- A good team player with the ability to be self-directed
- Strategic and corporate thinking
- High level of personal motivation
- Enthusiastic, active in encouraging change
- High focus on clinical service needs
- Fair, reasonable and approachable manner
- Reliable
- Probity and integrity, working in a way that is open and honest and ensuring adherence to the NHS Managers’ Code of Conduct and Nolan Principles
- Consistency and fairness
- Act politely and behave appropriately at all times
Experience and Knowledge
Essential criteria
- Significant experience in performance and or Business Intelligence delivery in a complex organisation.
- At least five years relevant performance/business intelligence experience (preferably in the NHS)
- Proficient in the use of information and business intelligence systems.
- Experienced in developing strong networks focussed on business delivery.
- Experienced in developing effective performance reporting.
- Experience of managing diverse departments.
- A good working knowledge of the business environment facing a large complex NHS Provider
- In-depth knowledge and practical application/management of NHS performance requirements for Mental Health
- Knowledge of healthcare NHS data systems, electronic health records, data architecture, data visualisation and NHS data governance regulations.
- Excellent leadership and team management skills with experience in building and leading data science teams.
Desirable criteria
- Strong understanding of NHS regulatory, contractual and strategic frameworks, particularly in mental health
- A good working knowledge of the requirements of clinical service delivery in Mental Health Services, including the performance management regime in the NHS and clinical governance, and the needs of service users across a provider Trust
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Tommy Davies
- Job title
- Deputy Director of Transformation and Performance
- Email address
- [email protected]
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