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Job summary

Main area
Safety & Security
Grade
Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
263-SS24-031-LB
Employer
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Employer type
NHS
Site
St Nicholas Hospital
Town
Newcastle upon Tyne
Salary
£50,952 - £57,349 per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust logo

Business Support Manager

Band 8a

Hello!

We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’  We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

Opportunities for you

Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.

We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.

  • Cultural diversity staff network
  • Disabled staff network
  • LGBT+ staff network

We also have a number of staff support groups which are open to any staff to attend. These Include:

  • Armed Forces and Veterans Staff Association
  • Mind, Health and Wellbeing Community
  • Menopause toolkit and cafes and staff carer support group

We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

Always improving

CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?

Job overview

An exciting opportunity has arisen to join the safety team of Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust to support the Associate Director of Safety, Security and Resilience and the Director of Safety , Security and Resilience with the Trust’s Health, Safety, Security and Emergency Preparedness agenda.

Please check the essential criteria before applying for this post.

The post holder will be required to design , develop and produce safety related information via Power BI programming and database building , to enhance the established suite of dashboards available across the operational care groups and corporate services. The successful applicant must have a proven track record of extraction of information , data warehouse management and successfully integrating  Application Programming Interfaces (API’s) from a range of software applications, both internal and external to the Trust.

Main duties of the job

They will also provide line management responsibilities for the Policy Team,  and will support the delivery the Trust’s Safety agenda. 

The post holder will work closely with the Associate Director of Safety, Security and Resilience, to horizon scan , new developments in the field of intelligent safety orientated information , utilising data from external contracted systems, to build learning systems for the Trust , which will improve quality and safety of care.

The post holder will need to maintain good working relationships with corporate departments and operational services across the Trust. A flexible approach and strong interpersonal communication and negotiation skills are essential for this role.

As part of the interview process, a practical exercise of creation of Power BI dashboards, will be part of the assessment criteria.

Working for our organisation

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Detailed job description and main responsibilities

Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role.

Please find attached job description for full details.

Advertising date : 18th April 2024

Closing date : 2nd May 2024

We welcome your application.

Person specification

Certificates and Experience

Essential criteria
  • To be educated to degree level or a relevant professional qualification.
  • Excellent management / leadership skills.
  • Evidence of continuing professional or managerial development.
Desirable criteria
  • Teaching qualification Business and project management experience

Knowledge

Essential criteria
  • Interpretation and implementation of national strategies into local initiatives.
  • Ability to provide specialised advice to clinical and non-clinical areas on service development and re-design initiatives in line with the Trust’s business.
  • A good working knowledge of the requirements of clinical service delivery in Inpatient, Community and Specialist services. This will include the performance management agenda in the NHS and clinical governance, and the needs of service users across the Trust.
  • A thorough understanding of the NHS Modernisation Programme.
  • Knowledge and experience on NHS business planning process.

Skills

Essential criteria
  • Ability to achieve deadlines and work under pressure;
  • Excellent communication skills with the ability to influence, negotiate and manage change successfully in both clinical and non-clinical areas of the Trust and across all key partnership agencies;
  • Demonstrate interpersonal skills, report writing and presentation skills;
  • Strong negotiating skills;
  • A good team player with the ability to be self-directed;
  • Project management skills
  • Enhanced IM&T skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tony Gray
Job title
Associate Director
Email address
[email protected]
Telephone number
07984106577
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