Job summary
- Main area
- Transport
- Grade
- QF0B-351
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 297-QEF-8296420
- Employer
- QE Facilities
- Employer type
- NHS
- Site
- QEF Spire House
- Town
- Washington
- Salary
- £28,783 pro rota
- Closing
- 09/10/2026 23:59
Employer heading
Transport Supervisor
QF0B-351
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment or education references covering 3 years. If you have gaps you will be required to provide character references. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment or education references covering 3 years. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
Job overview
To support the Logistics Management team in all aspects of the operation including scheduled transport, ad-hoc courier services, staff and patient transport.
Provide a high-quality, cost-effective transportation service in line with QE Facilities requirements in a manner that conforms with all legal legislation and company policies, at the same time ensuring that all department requirements are taken into consideration without being detrimental to the overall network requirements. The
Transport Supervisor will be required to cover for driver’s holidays, absence etc.
Main duties of the job
· To ensure all deliveries and collections are made on time and in compliance with current procedures.
· To ensure all assets are recorded in line with laid down procedure.
· To ensure all companies resources are available on time and all delays are reported.
· To ensure all patients are transported in a safe and dignified manner.
· To monitor performance of all staff and prepare reports as per company policy.
· To carry out regular meeting with staff to ensure flow off communication.
· To assist in the recruitment of drivers within the agreed establishment levels.
· To ensure all driving and related staff comply with the legal requirements.
· To ensure that all vehicles are maintained in line with legislation, any operator licence and company
requirements.
· To monitor and carry out performance reviews with subcontractors.
· To encourage and assist in the development of each member of staff.
· To carry out disciplinary hearings in line with company policy.
· To ensure all administration aspects for transport staff in the department are up to date.
· To ensure all driving staff comply with driver’s regulation by use of contracted systems.
· To assist in the development of the transport department by maintaining high standards.
· To assist in the control of vehicle fleet within the depot.
· Support the company’s quality management systems and to ensure all defects are raised and cleared in an effective manner.
Working for our organisation
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
Detailed job description and main responsibilities
· Responsible for scheduling work, managing resource and priority conflicts.
· Direct supervision of drivers and coordinators to ensure work is completed in-full, on-time and to the required quality.
· Contribute to a safe working environment.
· Work with staff and customers at all levels to ensure proper management of change, compliance and reporting of non-compliance.
· Ensuring escalation protocols are followed.
· Management of staffing issues, adhering to the best standard of care, confidentiality and civility at all times.
Person specification
Knowledge
Essential criteria
- Excellent communication skills both written and oral.
- Confident with technology, proficient with Microsoft tools such as Excel & Word - Ability to work under pressure and to tight deadlines
- Able to influence, motivate and supervise staff
Desirable criteria
- Good understanding and practical experience of using and management of transport-based systems.
- Route planning skills and knowledge of local area
Experience
Essential criteria
- Experience of driving commercial vehicles
- Working knowledge of vehicle and drivers’ regulations
Desirable criteria
- Experience of working in a busy traffic office environment at supervisory level.
Qualifications
Essential criteria
- Full UK Driving Licence
- Basic literacy & numeracy qualifications
Desirable criteria
- Categories C1 & D1 on driving licence
- Customer Services NVQ
- First Aid
- Advanced Driving
- GCSE English, Maths and IT
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Katie Boustead
- Job title
- Personal Assistant
- Email address
- [email protected]
- Telephone number
- 0191 4452258
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