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Job summary

Main area
Support worker healthcare mental health
Grade
NHS AfC: Band 3
Contract
12 months (Fixed term)
Hours
  • Full time
  • Part time
37.5 hours per week (Monday to Friday ( Part time would also be considered))
Job ref
444-7907199-MH
Employer
Coventry and Warwickshire Partnership NHS Trust
Employer type
NHS
Site
Swanswell Point -Main Base, but police and health areas across Coventry and Warwickshire
Town
Coventry
Salary
£24,937 - £26,598 per annum pro rata
Salary period
Yearly
Closing
20/04/2026 23:59

Employer heading

Coventry and Warwickshire Partnership NHS Trust logo

Band 3 Liaison and Diversion Support Worker

NHS AfC: Band 3

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services

We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’

Armed Forces Community welcome to apply.

PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.

Use of AI when writing Job Applications

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Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team.   If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.

Candidate Information Pack

Job overview

Liaison and Diversion Support Worker Band 3 

An exciting opportunity has arisen for a Band 3  support worker to work within the  Criminal Justice Liaison and Diversion service supporting the voluntary interview service, an innovative pilot project aimed directly at persons diverted away from police custody.

The team with support of criminal justice partners and colleagues aims to divert people away from the criminal justice system and reduce reoffending  by addressing underlying social vulnerabilities and unmet needs. 

The successful applicant  for this post will be embedded within community outreach areas of the team and will be working with practitioners  accepting  referrals from colleagues across the wider service area as well as criminal justice partners.

The successful applicant will support service users under the direction of practitioners to access statutory, voluntary and third sector services across the Coventry and Warwickshire area. This will include attending  first and initial apts with service users to aid ongoing uptake of support and continued engagement. 

If you are seeking a new challenge, we encourage you to apply and be part of a new innovative team. 

Main duties of the job

You will support practitioners in their assessment and interventions by identifying social vulnerabilities, working with partners within the third and voluntary sectors such as substance/alcohol misuse services/housing services etc to meet unmet needs/vulnerabilities and provide short term ongoing support in the community, to ensure access to further support needed on discharge.

You will work closely with liaison and diversion outreach services and liaise with key stakeholders within the criminal justice system as well as the third sector. 

Are you ready to take on the challenge and help to make a real difference to people’s lives, and work in a dynamic and exciting environment? 

Is this you?

Are able to demonstrate a commitment to high quality care and service provision.  Have the ability to work flexibly and work as part of as well as across a multi-agency team?

Do you have professional experience of mental health/neurodiversity and other vulnerabilities including but not limited to substance/alcohol use, housing needs, financial stressors, gender and/or age specific vulnerabilities?

Have enhanced communication and inter- personal skills?

Are happy to be police vetted? 

Then we would like to hear from you!

Working for our organisation

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:

  • generous annual leave entitlement which increases during your time with us
  • excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
  • salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
  • discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
  • wellbeing support, including an in-house counselling service, external helpline and more
  • staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Detailed job description and main responsibilities

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.  

The Criminal Justice Liaison and Diversion service is a an existing successful service embedded in the heart of the criminal justice system, all age/all vulnerability we support some of the most marginalised people within society with a range of health and social needs in the hope that  working together we can make subsequent health gains, reduce health inequalities  and reduce  the cycle of re offending .

We are a growing and supportive team with a number of new innovations and services to come. 

Person specification

Qualifications

Essential criteria
  • NVQ/QCF Level 3 or equivalent qualification or be working towards and/or equivalent level of experience
  • Base level of theoretical knowledge of care procedures, clinical observations and the mental health act

Other

Essential criteria
  • Must have full driving licence and access to a motor vehicle for business use

Knowledge

Essential criteria
  • Good written communications
  • Good verbal communications
  • Effective organisational skills

Experience

Essential criteria
  • Experience in Community mental health care and/or other associated vulnerabilities

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyMindful employer.  Being positive about mental health.Defence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jennifer Mcmillan
Job title
Team Lead
Email address
[email protected]
Telephone number
024 76 961214
Additional information

James Lanckham-Dixon 

Team Lead 

[email protected] 

02476 961 214

 

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