Job summary
- Main area
- Support worker healthcare mental health
- Grade
- NHS AfC: Band 3
- Contract
- 12 months (Fixed term)
- Hours
- Full time
- Part time
- Job ref
- 444-7907199-MH
- Employer
- Coventry and Warwickshire Partnership NHS Trust
- Employer type
- NHS
- Site
- Swanswell Point -Main Base, but police and health areas across Coventry and Warwickshire
- Town
- Coventry
- Salary
- £24,937 - £26,598 per annum pro rata
- Salary period
- Yearly
- Closing
- 20/04/2026 23:59
Employer heading
Band 3 Liaison and Diversion Support Worker
NHS AfC: Band 3
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services
‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’
Armed Forces Community welcome to apply.
PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.
Use of AI when writing Job Applications
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Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team. If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.
Job overview
Liaison and Diversion Support Worker Band 3
An exciting opportunity has arisen for a Band 3 support worker to work within the Criminal Justice Liaison and Diversion service supporting the voluntary interview service, an innovative pilot project aimed directly at persons diverted away from police custody.
The team with support of criminal justice partners and colleagues aims to divert people away from the criminal justice system and reduce reoffending by addressing underlying social vulnerabilities and unmet needs.
The successful applicant for this post will be embedded within community outreach areas of the team and will be working with practitioners accepting referrals from colleagues across the wider service area as well as criminal justice partners.
The successful applicant will support service users under the direction of practitioners to access statutory, voluntary and third sector services across the Coventry and Warwickshire area. This will include attending first and initial apts with service users to aid ongoing uptake of support and continued engagement.
If you are seeking a new challenge, we encourage you to apply and be part of a new innovative team.
Main duties of the job
You will support practitioners in their assessment and interventions by identifying social vulnerabilities, working with partners within the third and voluntary sectors such as substance/alcohol misuse services/housing services etc to meet unmet needs/vulnerabilities and provide short term ongoing support in the community, to ensure access to further support needed on discharge.
You will work closely with liaison and diversion outreach services and liaise with key stakeholders within the criminal justice system as well as the third sector.
Are you ready to take on the challenge and help to make a real difference to people’s lives, and work in a dynamic and exciting environment?
Is this you?
Are able to demonstrate a commitment to high quality care and service provision. Have the ability to work flexibly and work as part of as well as across a multi-agency team?
Do you have professional experience of mental health/neurodiversity and other vulnerabilities including but not limited to substance/alcohol use, housing needs, financial stressors, gender and/or age specific vulnerabilities?
Have enhanced communication and inter- personal skills?
Are happy to be police vetted?
Then we would like to hear from you!
Working for our organisation
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include:
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support group
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Detailed job description and main responsibilities
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
The Criminal Justice Liaison and Diversion service is a an existing successful service embedded in the heart of the criminal justice system, all age/all vulnerability we support some of the most marginalised people within society with a range of health and social needs in the hope that working together we can make subsequent health gains, reduce health inequalities and reduce the cycle of re offending .
We are a growing and supportive team with a number of new innovations and services to come.
Person specification
Qualifications
Essential criteria
- NVQ/QCF Level 3 or equivalent qualification or be working towards and/or equivalent level of experience
- Base level of theoretical knowledge of care procedures, clinical observations and the mental health act
Other
Essential criteria
- Must have full driving licence and access to a motor vehicle for business use
Knowledge
Essential criteria
- Good written communications
- Good verbal communications
- Effective organisational skills
Experience
Essential criteria
- Experience in Community mental health care and/or other associated vulnerabilities
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jennifer Mcmillan
- Job title
- Team Lead
- Email address
- [email protected]
- Telephone number
- 024 76 961214
- Additional information
James Lanckham-Dixon
Team Lead
02476 961 214
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