Skip to main content
Please wait, loading

Job summary

Main area
administration
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
444-8242197-CH
Employer
Coventry and Warwickshire Partnership NHS Trust
Employer type
NHS
Site
Wayside House
Town
Coventry
Salary
£49,387 - £56,515 per annum
Salary period
Yearly
Closing
02/09/2026 23:59
Interview date
23/09/2026

Employer heading

Coventry and Warwickshire Partnership NHS Trust logo

Operational Lead

NHS AfC: Band 7

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services

We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’

Armed Forces Community welcome to apply.

PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.

Use of AI when writing Job Applications

While AI tools can be helpful in generating ideas and drafting initial versions, they should never be the sole source for writing your job application.  AI cannot truly understand the specific job you’re applying for or what makes you a good fit.  Therefore, it’s crucial to personalise any AI generated content to accurately reflect your skills, experiences and aspirations.  Relying solely on AI to write your application may result in generic, impersonal and potentially inaccurate content.  Always review and refine any AI-generated text to ensure if effectively communicates your experience, skills, accomplishments, and aspirations and demonstrates your suitability for the position.

Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team.   If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.

Candidate Information Pack

Job overview

We are looking for an experienced and compassionate operational leader to join our Children's and Young People's Directorate. This is a varied Band 7 role with day-to-day operational responsibility for a diverse portfolio spanning community children's learning disability, the Children's Intensive Support Team, children's respite services and the School-Aged Immunisation Service.

Working in partnership with clinical leads, you will provide visible, supportive leadership and create the conditions in which teams can deliver safe, effective and responsive care. You will balance operational expertise with a strong improvement focus - using data, feedback and professional insight to manage demand, capacity, quality, workforce and performance across services with different delivery models and priorities.

The post offers an excellent opportunity for a skilled leader who enjoys working across professional and organisational boundaries, can bring clarity to complexity and is motivated by improving outcomes and experience for children, young people and their families.

Main duties of the job

·    Provide day-to-day operational leadership and management across the allocated portfolio, working closely with clinical and administrative leads.

·    Ensure services are safe, effective, well organised and delivered in line with service specifications, contractual requirements, quality standards and agreed activity levels.

·    Monitor performance, demand, capacity, workforce, finance, quality and patient experience; identify variance early and coordinate appropriate action.

·    Line manage, motivate, coach and develop staff, supporting effective appraisal, supervision, wellbeing, attendance, capability and conduct processes.

·    Lead and support service improvement, pathway redesign and transformation, translating plans and policies into sustainable operational practice.

Working for our organisation

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

  • generous annual leave entitlement which increases during your time with us
  •  excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
  • salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
  • discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
  • wellbeing support, including an in-house counselling service, external helpline and more
  • staff networks and support group

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect. 

Detailed job description and main responsibilities

·    Maintain robust governance and risk management arrangements, including oversight of incidents, complaints, audits, health and safety, information quality and corrective action plans.

·    Manage delegated budgets and resources effectively, identifying opportunities for improved productivity and value while maintaining quality and safety.

·    Build effective relationships with children, young people, families, Trust colleagues, commissioners, local authorities, education partners and voluntary and independent sector organisations.

·    Contribute as a key member of the CYP Operational Management Team and provide cover or deputise for operational colleagues when required.

Please see attached Job Description and person specification for more details about the role. 

Person specification

Qualifications

Essential criteria
  • Educated to degree level or equivalent demonstrable knowledge and experience, or willingness to work toward this.

Experience

Essential criteria
  • Experience in direct line management
  • Demonstrable experience of managing clinicians

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyMindful employer.  Being positive about mental health.Defence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early as it may attract high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Collette French
Job title
Matron
Email address
[email protected]
Telephone number
02476 961451
Apply online nowAlert me to similar vacancies