Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Mon-Fri)
- Job ref
- 444-7760328-LDA
- Employer
- Coventry and Warwickshire Partnership NHS Trust
- Employer type
- NHS
- Site
- Brooklands Hospital
- Town
- Marston Green
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 06/02/2026 23:59
Employer heading
Clinical Admin Support B3
NHS AfC: Band 3
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services
‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’
Armed Forces Community welcome to apply.
PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.
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Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team. If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.
Job overview
37.5 hours per week - Monday to Friday
Brooklands Hospital is a highly specialist hospital home to several specialist secure / nonsecure wards, caring for people with learning disabilities and autism. Together, we make an incredible difference to people’s lives, our patients can sometimes become distressed, which can be upsetting to see. Our ward and staff teams are highly skilled to manage these situations and ensure the wellbeing of both patients and staff across our wards. We want to be upfront about what to expect, and while it can be challenging at times, it is also an incredibly rewarding environment to grow your career and make a difference
We’re looking for Clinical Admin Support who brings organisation, forward thinking, initiative and a can-do attitude to a busy clinical environment. You’ll support Unit Managers with staffing / operational related tasks, help keep on top of sickness monitoring and minute meetings, work alongside the ward team to keep day-to-day operations flowing. Alongside being a supervisor to the unit's ward clerk. If you enjoy being in the centre of the action and making a real difference to how a service runs, we’d love to hear from you.
This is more than an admin role – you’ll be a key part of the team supporting individuals with complex needs, helping to create a positive and safe environment for both patients and staff.
Main duties of the job
What you’ll do:
• Provide administrative support to Unit Managers, helping oversee staff / operational related issues such as sickness absence tracking, return-to-work processes, and performance concerns.
• Attend, organise, and minute meetings – ensuring action points are captured, distributed, and followed up.
• Work closely with the Ward Clerk to support the smooth functioning of the unit, helping with administrative workflows, ad hoc tasks, and coordination across teams.
• Undertake other administrative tasks as needed — from data entry and reporting to correspondence, filing, and general unit support.
Want to understand why this work matters?
Watch the Oliver McGowan Mandatory Training https://youtu.be/ouhKSOGm49g – a powerful introduction to the importance of understanding and supporting people with learning disabilities and autistic people.
Working for our organisation
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support group
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Detailed job description and main responsibilities
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
Person specification
Qualifications
Essential criteria
- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 2
- QCF Customer Service Level 2
Knowledge & Skills
Essential criteria
- Ability to manage and prioritise own workload and use own initiative
- Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Ability to deal professionally with enquiries from staff, service users and stakeholders
- Ability to problem solve
- Understand confidentiality and apply the principles in every day working practice
Experience
Essential criteria
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
- Experience of working in a busy office / customer care environment
Desirable criteria
- Previous supervisor experience
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Ryan Wheeldon
- Job title
- Admin Team Coordinator
- Email address
- [email protected]
- Telephone number
- 07920 592587
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