Crynodeb o'r swydd
- Prif leoliad
- Administration
- Gradd
- NHS AfC: Band 2
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 444-7318491-MH
- Cyflogwr
- Coventry and Warwickshire Partnership NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- The Abbey RISE Centre
- Tref
- Nuneaton
- Cyflog
- £24,169 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 17/07/2025 23:59
Teitl cyflogwr
Admin Support- Intervention Pathway Hub
NHS AfC: Band 2
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services
‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’
Armed Forces Community welcome to apply.
PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.
Use of AI when writing Job Applications
While AI tools can be helpful in generating ideas and drafting initial versions, they should never be the sole source for writing your job application. AI cannot truly understand the specific job you’re applying for or what makes you a good fit. Therefore, it’s crucial to personalise any AI generated content to accurately reflect your skills, experiences and aspirations. Relying solely on AI to write your application may result in generic, impersonal and potentially inaccurate content. Always review and refine any AI-generated text to ensure if effectively communicates your experience, skills, accomplishments, and aspirations and demonstrates your suitability for the position.
Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team. If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.
Trosolwg o'r swydd
Coventry and Warwickshire Partnership Trust are looking for an enthusiastic and self-motivated individual to join our RISE Services as a Admin Support on a full-time basis, within the Intervention Pathway Hub Team.
The post holder will have excellent organisational skills, effective communication skills and the ability to be innovative in regards to the way in which clinical assessments and interventions are co-ordinated.
You will play important roles supporting our Child and Adolescent Mental Health Service and will be base cover activity within the the RISE Specialist Mental Health Services.
This role will be based within the Abbey RISE Centre in Nuneaton.
Prif ddyletswyddau'r swydd
Supporting with a range of administrative tasks to support Clients waiting for Intervention within the Specialist Mental Health Service. Providing effective communication and problem solving both face to face, via email and via telephone. Taking detailed messages and dealing with them in a timely and efficient way and refer as appropriate. Creating and sending letters, leaflets and additional information. Overseeing waiting list activity, ensuring information is recorded accurately. Submitting referrals and recording activity from partner agencies.
Gweithio i'n sefydliad
This role will sit within the Children's Integrated Directorate, Support Services, Patient Flow Team predominantly supporting RISE. RISE is a collective of several different services, each led by mental health specialists, who work with other local services and professionals to support Young people and their families.
RISE aims to build resilience and empower children and young people (as well as the adults in their lives) to know where to go for help and advice. This is an exciting opportunity to join our Intervention Pathway Hub team.
The Intervention Pathway Hub Team strives to support an efficient and transparent intervention pathway for young people and families, through Specialist Mental Health Services in RISE, alongside providing accurate data to assist future developments.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
For more information on this role please see the attached support information. Pay is in line with NHS AFC Pay Scales and will be adjusted accordingly.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Good General Education (eg. GCSE English and Maths)
Meini prawf dymunol
- QCF Business Administration or Customer Services Level 2
Knowlede and Skills
Meini prawf hanfodol
- Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Standard keyboard / IT skills
- Ability to manage and prioritise own workload/use own initiative, Problem Solving skills, Ability to make decisions and take actions within the team relating to routine enquiries, whilst receiving support and supervision
- Good organisation skills and ability to multitask, Attention to detail
Analytical and Judgement Skills
Meini prawf hanfodol
- Ability to recognise situations that should be referred onto the Supervisor / Line Manager and take prompt and appropriate action.
Experience
Meini prawf hanfodol
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
Meini prawf dymunol
- Experience of using Trust IT systems
- Experience of working in a busy office / customer care environment
- Experience of working in Healthcare
Personal Attributes
Meini prawf hanfodol
- Confident in dealing with people at all levels
- Work effectively and flexibly as part of a team to meet the needs of the services
Meini prawf dymunol
- Ability to work in stressful and high pressure environments.
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Rachel Greenwood
- Teitl y swydd
- Patient Flow Manager
- Cyfeiriad ebost
- [email protected]
- Gwybodaeth i gefnogi eich cais
Further information about Rise can be found at https://cwrise.com
Rhestr swyddi gyda Coventry and Warwickshire Partnership NHS Trust yn Gwasanaethau Gweinyddol neu bob sector