Job summary
- Main area
- Medical Secretary
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 444-8342177-CH
- Employer
- Coventry and Warwickshire Partnership NHS Trust
- Employer type
- NHS
- Site
- Hunter House
- Town
- Rugby
- Salary
- £28,392 - £31,157 per annum
- Salary period
- Yearly
- Closing
- 11/10/2026 23:59
- Interview date
- 21/10/2026
Employer heading
Medical Secretary
NHS AfC: Band 4
Job overview
Are you a compassionate team player with a passion for supporting clinical teams and delivering exceptional service? We are looking for a highly organised Medical Secretary to join our Children & Young Peoples support services team (also know as CAMHS) to provide vital administrative support to consultant psychiatrists, junior doctors, and healthcare staff.
The role is based at Hunter House, part of The Railings in Rugby with occasional cross cover to support staff in other locations (inc Stratford,
Rugby and Coventry). The ability to travel independently between the sites is a requirement of the role & travel between sites during the working
day will be reimbursed via e-expenses.
We are a team committed to excellence, respect, and integrity. As a key first point of contact, you will help ensure smooth day-to-day work, manage clinics and correspondence, and coordinate a wide range of tasks.
Working collaboratively with the Senior Admin Lead and wider admin team, you'll offer support to junior staff, uphold confidentiality, and support the consistent delivery of high-quality patient care.
Main duties of the job
§ Deliver a professional and confidential secretarial service to medical staff
§ Manage diaries, clinic bookings, and patient follow-up appointments
§ Assist the Senior Admin Lead in coordinating work to support staff to ensure efficient workflow
§ Liaise with patients, service users, and stakeholders in a compassionate and respectful manner
§ Support the coordination of medical rotas and meetings
§ Handle sensitive information with the utmost integrity and discretion
Working for our organisation
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support group
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Detailed job description and main responsibilities
§ Experience in a medical secretary or similar admin role
§ Excellent communication, organisational and IT skills
§ Ability to work independently, prioritise tasks, and use initiative
§ A flexible, collaborative, and patient-focused approach
Join us and make a real difference in an environment that values compassion, teamwork, and continuous improvement.
For an informal discussion please contact Sian Hooper – Senior Admin Lead
Person specification
Qualifications
Essential criteria
- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 3 (or equivolent)
- QCF Customer Service Level 3 (or equivolent)
- QCF Team Leading Level 2/First Line Management Level 3 (or equivolent)
Desirable criteria
- Competent in working with & organising multiple consultants/medical professional diaries & clinics
Experience
Essential criteria
- Competent working with a range of Microsoft Office packages (e.g. Word, Excel, Outlook, PowerPoint & Access)
- Experience of working in a busy office/customer care environment
- Experience of working in a supervisory role and delegating work
- Medical secretarial experience
Desirable criteria
- Competent working with EPR (electronic patient record) systems/software
Other
Essential criteria
- Ability to travel to multiple sites
Desirable criteria
- Own transport
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sian Hooper
- Job title
- Senior Admin Lead
- Email address
- [email protected]
- Telephone number
- 01788 513733
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