Detailed job description and main responsibilities

Provide the required support to comply with the Trust’s Management of Contractors on Site Policy, ensuring that the relevant signing in form has been completed by visitors/contractors/managers. Ensure all relevant documentation is issued and inform ward/departments that visitor/contractor is on site. Ensure contractors on site information board is kept up to date.

Receive telephone maintenance requests and deal with such calls promptly and in a professional manner. Ensure all call information is inputted into the maintenance breakdown database and re-direct calls as appropriate to other individuals or departments.

To ensure that relevant estates staff are informed of urgent requests promptly via mobile phones.

Provide a comprehensive administration support to the Trust’s ID badge database. Ensure forms have been authorised by relevant manager and undertake the data entry and processing of ID badges on a daily basis.

Deal efficiently with the department’s incoming post and redirect as appropriate.

Responsible for redirecting post that has been returned to the Trust ensuring confidentiality is observed at all times.

Provide efficient and effective administrative support to the Estates Department.

The post holder is responsible for ensuring all cash, cheques, and valuables are recorded on the appropriate documentation according to written procedures and filed in an orderly manner.

The post holder has responsibility for ensuring sufficient cash is available to meet the weekly expenditure requirements in the cashiers’ office informing the bank of these requirements.

The post holder is responsible for the reconciliation of cash and cheques. And identify the amount of cash and cheques to be banked each week based upon the maximum levels of cash to be held in the office.

The post holder would be responsible to match income received in Trust bank to invoices issued to various organisations or individuals.

The post holder is responsible for reimbursing claims for petty cash expenses, to the relevant staff and process the items immediately onto the Trust financial system.

The post holder is responsible for the day-to-day administration of the payment of expenses to patients entitled to financial assistance with travel expenses to visit the hospital.

The post holder is to provide general advice, both financial and nonfinancial, to patients and visitors who present themselves at the cashiers’ office.

To ensure that all internal and external audit recommendations are appropriately implemented.

To ensure that all duties are carried out to the highest possible standard, and in accordance with current quality initiatives within the area of work and the Trust Equal Opportunities Policy.

Any other duties commensurate with the grade and in line with the requirement of the post.