Job summary
- Main area
- Hatton
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 203-EM854
- Employer
- South Warwickshire University NHS Foundation Trust
- Employer type
- NHS
- Site
- Warwick Hospital
- Town
- Warwick
- Salary
- £25,272 Pro Rata
- Salary period
- Yearly
- Closing
- 26/07/2026 23:59
Employer heading
Housekeeper - Hatton ward
Band 2
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Disclosure and Barring Service (DBS) Checks
Many of the roles we advertise have a requirement for a DBS check to be carried out. If you are successful for a role and it requires a DBS check the Trust will carry out the initial check and subscription to the DBS Update Service, however successful candidates will be expected to cover the associated costs . Details of this will be sent to successful candidates in their offer letter.
Probationary Period
All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:
https://forms.office.com/e/ahWY3eAGM2
We appreciate you completing the survey.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.
Car Parking
The Trust currently have limited availability of car parking spaces, as such are operating a waiting list for new starters joining the organisation.
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).
Visa Sponsorship
The Trust will only consider sponsoring staff for certain roles, however this will be considered on a case by case basis in line with current legislation. As an employer we are unable to offer sponsorship to all roles in particular we cannot offer sponsorship for roles below Band 5.
Job overview
Hatton ward is a busy surgical admission ward with patients from Urology, General surgery and ENT.
We are a friendly team and the Housekeeper is an important role. The successful candidate will be responsible for ordering and managing stock and Stationary and maintain a clean working environment
There is a requirement to support with answering the ward telephone during ward rounds, use Integra for ordering, and maintain compliance: for example oxygen and suction checking, PAT test dates , commode leaning and maintaining a clean ward.
Hatton ward is audited for cleaning, nursing and estates Issue which the Housekeeper is involved in resolving the issues raised.
There is also some admin duties involving Lorenzo.
If you would like a dynamic role on a busy surgical ward please get in touch , for more information talk to ward manager (Lindsay Clarkson) or Clinical sister (Amy Brown).
Main duties of the job
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To support nursing staff in the delivery and co-ordination of patient requirements. The post holder will work part of the ward team ensuring a clean, safe and comfortable environment for the patient. |
Working for our organisation
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, inclusive, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:
https://forms.office.com/e/ahWY3eAGM2
We appreciate you completing the survey.
Detailed job description and main responsibilities
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Key Result Areas: |
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MEETING NUTRITIONAL REQUIREMENTS To assist patients to order food that meets their dietary requirements. To ensure dietary supplements are well stocked and are in date/stock rotated. To receive the meal trolley when it arrives on the ward. To serve meals in a timely manner in conjunction with nursing staff. To ensure patients have the assistance they require to eat and drink e.g. feeding, cutting up food, placing food within reach. To ensure new starters/temporary staff allocated to the area are aware of the “Red Tray” scheme and how it operates. In conjunction with nurses, monitor dietary intake as appropriate and maintain nutrition charts. To promote a pleasant environment for eating, i.e. remove clutter from tables. To take responsibility for the ward pantry, ensuring it is clean at all times i.e. discard out of date food, stock rotation. To ensure temperature of ward fridge is monitored as per trust policy. To ensure food in fridge is labeled and stored correctly. To ensure adherence to the protected meal time policy. To take responsibility for the drug and staff fridge, i.e. disregard out of date and discharged patients’ drugs and out of date food MAINTAINING THE ENVIRONMENT To establish a pleasant and welcoming atmosphere to patients, visitors and staff. To carry out monitoring of service delivery related to cleaning, food, linen and the environment at agreed frequencies. To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner via the intranet. To monitor response times for maintenance and repairs and report any issues to the Ward Manager. To ensure patients lockers and bed side tables are kept clean and tidy. To maintain the cleanliness of all nursing equipment and trolleys. To clean and restock patients’ drinks trolley. To liase with staff following the discharge of a patient regarding cleaning the bed area in preparation for the new patient. To ensure that alcohol gel dispensers are cleaned and replenished. To keep the sluice tidy and clean. Work in conjunction with the cleaning team, particularly on “floor cleaning” day, to supervise the movement of patients and assist the team by advising which equipment can be moved/unplugged etc. and to ensure the activities are carried out safely and in a dignified manner. GENERAL To ensure personal privacy, dignity and confidentiality is maintained. To ensure commodes are cleaned on a regular basis To assist with bed making. To file patients records in the absence of the Ward Aide. To receive and welcome visitors. To respond to telephone calls in a courteous manner. To receive and pass on information to others, maintaining confidentiality. To ensure the cost effective use of resources. To respond to patients concerns through communication with nursing staff. To respond to emergencies as appropriate. To maintain effective working relationships. To promote effective communication with patients, colleagues, other health care staff and visitors to the trust. Maintain a professional image at all times. To assist with the printing of labels, ordering of notes and admission of patients using the trust computer system. TRAINING AND EDUCATION ROLE Undertake appropriate training for specific tasks delegated by the Ward Manager, at all times working within Trust Policies. The post holder will acknowledge their limitations in relation to any delegated task that they do not feel competent to perform..
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Person specification
Qualifications
Essential criteria
- Literacy and Numeracy Skills
- 4 GCSEs or equivalent
Desirable criteria
- IT Skills
- Customer Care Course
- Basic Food Hygiene
Experience
Essential criteria
- Experience in dealing with the general public
Desirable criteria
- Clerical Experience
- Previous experience of stock ordering
- An understanding of the NHS
Skills
Essential criteria
- Awareness of patient confidentiality
- Able to manager time effectively
- Good communication and written skills
- Awareness of housekeeping in a health care setting
- Good organisational skills
Personal Qualities
Essential criteria
- Able to work as an effective team member
- Able to express self clearly and confidently – verbal and written
- Able to adapt to changing circumstances
- Able to achieve personal objectives
- Ability to work independently and prioritise workload
Other Job requirements
Essential criteria
- Flexible – can work shifts and weekends
- Able to change duties at short notice
Desirable criteria
- Aware of current NHS issues and priorities
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lindsay Clarkson
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01926495321
- Additional information
Extension 4358/ 4359
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