Job summary
- Main area
- Housekeeper
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 203-EM794
- Employer
- South Warwickshire University NHS Foundation Trust
- Employer type
- NHS
- Site
- Emergency Department
- Town
- Warwick
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 19/02/2026 23:59
Employer heading
Housekeeper - Emergency Department
Band 2
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Disclosure and Barring Service (DBS) Checks
Many of the roles we advertise have a requirement for a DBS check to be carried out. If you are successful for a role and it requires a DBS check the Trust will carry out the initial check and subscription to the DBS Update Service, however successful candidates will be expected to cover the associated costs . Details of this will be sent to successful candidates in their offer letter.
Probationary Period
All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:
https://forms.office.com/e/ahWY3eAGM2
We appreciate you completing the survey.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.
Car Parking
The Trust currently have limited availability of car parking spaces, as such are operating a waiting list for new starters joining the organisation.
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).
Visa Sponsorship
The Trust will only consider sponsoring staff for certain roles, however this will be considered on a case by case basis in line with current legislation. As an employer we are unable to offer sponsorship to all roles in particular we cannot offer sponsorship for roles below Band 5.
Job overview
South Warwickshire NHS Foundation Trust have an exciting opportunity to appoint a dedicated, conscientious and friendly housekeeper to join our Emergency department based at Warwick Hospital.
We are looking for an individual who is fully committed to providing a very high standard of work to support the needs of the department and to meet the high standards required to provide a safe environment for the care of our patients and families.
The post holder will work collaboratively with the Operations team and the clinical sisters. The post holder will need to be able to work effectively on their own or as part of a diverse team. The post requires good communication and interpersonal skills. We require someone who is flexible and hardworking and can use their initiative when working under pressure.
If you have the relevant experience of customer care and working with children then we would love to hear from you.
Main duties of the job
To support the department by ensuring a clean and safe environment is maintained.
The post holder will work as part of the A&E team, ensuring stock levels are maintained and stored appropriately.
Working for our organisation
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Detailed job description and main responsibilities
Maintaining the Environment
To establish a pleasant and welcoming atmosphere to patients, visitors and staff.
To respond to telephone calls in a courteous manner.
To respond to patients concerns through communication with nursing staff.
To receive and pass on information to others, maintaining confidentiality.
To ensure personal privacy, dignity and confidentiality is maintained.
To maintain effective working relationships.
To promote effective communication with patients, colleagues, other health care staff and visitors to the trust.
To respond to emergencies as appropriate.
Maintain a professional image at all times.
To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner via the intranet.
To monitor response times for maintenance and repairs and report any issues to the General Manager.
To take responsibility for the drug and staff fridge, i.e. disregard out of date food.
General
To maintain the cleanliness of all nursing equipment and trolleys.
To maintain cleanliness of the department including drugs cupboards, drugs fridges, printers, staff fridges, staff microwaves.
To keep the sluice tidy and clean.
To ensure the stock room is kept tidy, organized and well stocked.
To check Path lab, Pharmacy, HSDU and catheter TTO stock and order as appropriate.
To chase up ordering of stock on behalf of nurses / General Manager.
Inform Ward Coordinator of stock to be ordered on Integra.
To receive and stock PPE.
To ensure that alcohol gel dispensers are cleaned and replenished.
To ensure gloves, aprons and Clinell wipes are replenished.
To stock bloods trolleys throughout the day.
To stock linen and linen bags as required.
To ensure the cost effective use of resources.
Training and Education
Undertake appropriate training for specific tasks delegated by the General Manager, at all times working within Trust Policies.
Acknowledge their limitations in relation to any delegated task that they do not feel competent to perform.
Person specification
Qualifications
Essential criteria
- Literacy and Numeracy Skills
- 2 GCSEs or equivalent
Desirable criteria
- IT Skills
- Customer Care Course
- Basic Food Hygiene
Experience
Essential criteria
- Experience in dealing with the general public
Desirable criteria
- Clerical Experience
- Previous experience of stock ordering
- An understanding of the NHS
Skills
Essential criteria
- Awareness of patient confidentiality
- Able to manage time effectively
- Good communication and written skills
- Awareness of housekeeping in a health care setting
- Good organisational skills
Personal Qualities
Essential criteria
- Able to work as an effective team member
- Able to express self clearly and confidently – verbal and written
- Able to adapt to changing circumstances
- Able to achieve personal objectives
- Ability to work independently and prioritise workload
Other
Essential criteria
- Flexible – can work shifts and weekends
- Able to change duties at short notice
- Good attendance record
Desirable criteria
- Aware of current NHS issues and priorities
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lynette Lawrie
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07717693516
- Additional information
01926 495321 xt 4961
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