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Job summary

Main area
Catering
Grade
NHS AfC: Band 2
Contract
Permanent: Hallam Street Catering
Hours
Part time - 15 hours per week (Monday to Friday 3.30-5.30pm 15 hours per week)
Job ref
285-9698B-CORP
Employer
Black Country Healthcare NHS Foundation Trust
Employer type
NHS
Site
Hallam Street Hospital
Town
West Bromwich
Salary
£24,465 pro rata
Salary period
Yearly
Closing
06/02/2026 23:59

Employer heading

Black Country Healthcare NHS Foundation Trust logo

Catering Assistant - Hallam

NHS AfC: Band 2

Black Country Healthcare NHS Foundation Trust is growing and changing. We provide specialist mental health, learning disability and community services across Dudley, Sandwell, Walsall and Wolverhampton, and we’re hiring people who want to shape what comes next.

Formed on 1 April 2020 through the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust, we’re now focused on the future with a new Trust Strategy and our Best for the Black Country programme.

What we do

·       Adult and older adult mental health

·       Children and young people’s mental health

·       Specialist learning disability services

·       Community healthcare for children, young people and families in Dudley

Why join now

·       We’ve got real momentum right now. New strategy, clear priorities and our Best for the Black Country work mean things are moving in the right way, fast.

·       Our values aren’t just posters. People are genuinely compassionate, take responsibility, treat you with respect and help you feel confident and empowered.

·       You’ll be looked after. Flexible working, family-friendly policies, supportive teams, proper wellbeing support and chances to learn with coaching and development.

·       There’s room to grow. Loads of services to explore and real space to try ideas and be heard.

·       It’s a good place to live. Friendly diverse communities, easy transport, good schools and colleges, shopping, food, lots to do, plenty of green space and a lower cost of living than many other city regions.

What it’s like to work here

You’ll join friendly, skilled teams who look out for each other. We plan together, share caseload pressures, and celebrate wins. New starters get a warm welcome and clear induction; early careers colleagues have preceptorship and buddying; experienced staff can lead, teach and innovate. You’ll have space to do good work, speak up, and see the difference you make.

Who we are

We’re 4,000+ colleagues from many backgrounds, committed to improving health and wellbeing for our communities and for each other. If you’re excited about the role but don’t tick every box, please apply. We value potential and transferable experience.

Job overview

1 Post: 15 Hours, shift pattern Mon-Fri 14.30-17.30 Hallam Street Hospital

The Black Country Healthcare Foundation Trust Catering Department provides a wide range of food related services across various in-patient and community sites in and around Sandwell, Wolverhampton, Dudley and Walsall.

The Catering Department at Hallam Street Hospital requires a customer focused catering assistant to work in our patient catering department and restaurant. Duties will include the preparation and serving of in-patient meals and beverages across the hospital or working in our patient, staff and visitor restaurant. Duties will also include cleaning, cash handling and an element of paperwork in relation to local HACCP.

Main duties of the job

We are looking for someone with excellent customer service skills and able to work independently as well as part of a very busy team. You must be able to follow and adhere to CQC, environmental health, catering and trust legislation and standards, at all times.
You will be responsible for ensuring departmental HACCP and COSHH are adhered to and paperwork is complete. The candidate must be able work to under pressure, be self-motivated, customer focused. Knowledge of Food safety is essential, mandatory training will be given on induction.

Working for our organisation

Employees, workers, and / or contractors will be expected to uphold the values of the Trust and exhibit the expected Trust behaviours aligned to the Trust’s values.  Individuals have a responsibility to ensure that they display the Trust values and behaviours in carrying out their job and that individuals feel able to challenge (or raise a challenge) when other colleagues’ behaviours breach the spirit of Trust values.



Detailed job description and main responsibilities

The Estates & Facilities departmental objective is to ensure delivery of a safe and high-quality catering service for the benefit of its service users and staff.

Previous experience working in a catering facility and working in a Mental Health/learning Disabilities service is desirable. Essential candidates should have a good basic education, and ability to read and write and have numerical skills. Hold a Level 2 Food Hygiene qualification, NVQ level 1 in Food Preparation or equivalent experience

 

Person specification

Education/Qualifications

Essential criteria
  • Level 2 Food Hygiene qualification
  • NVQ level 1 in Food Preparation /equivalent experience
  • Good basic education – ability to read and write numerical skills

Experience

Desirable criteria
  • Must have experience of working in a Mental Health/learning Disabilities service
  • Experience of working in a Catering Facility

Knowledge

Essential criteria
  • Must have a good understanding of personal hygiene

Skills/Personal qualities

Essential criteria
  • Must have a good knowledge of Health & Safety including COSSH, safe systems of Cleaning Tasks. Safe Method of Work
  • Must have a full knowledge of cleaning schedules
  • Must have excellent knowledge of Food Hygiene including, temperature control and HACCP
  • Able to carry out predetermined tasks which may involve lifting and moving products.
  • Must be physically fit and able to stand for long period of time throughout the working day, excluding breaks.
  • Able work in cold conditions wearing appropriate PPE provided

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderCare quality commission - GoodArmed Forces Covenant Bronze Award

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sharon Ward
Job title
Hallam Street Site Facilities Manager
Email address
[email protected]
Telephone number
07494749094
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