Job summary
- Main area
- Portering
- Grade
- CHS Grade B
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 372-CHS1649
- Employer
- Calderdale and Huddersfield Solutions Ltd
- Employer type
- NHS
- Site
- Huddersfield Royal Infirmary
- Town
- HUDDERSFIELD
- Salary
- £25,324 per annum, pro rata
- Salary period
- Yearly
- Closing
- 19/04/2026 23:59
- Interview date
- 14/05/2026
Employer heading
Portering Chargehand
CHS Grade B
CHS is able to offer a wide range of services. Our scale enables us to offer competitive rates and we have a long track record of providing high quality, customer-focused services.
We offer comprehensive estates, facilities management, medical engineering, catering solutions and procurement services supporting the provision of safe, effective healthcare to our communities. We are committed to delivering our Green Plan goals of reducing carbon emissions, air pollution, waste generation and improving recycling throughout delivery of our services. We also enable profit to go back into patient care.
CHS recognises that its staff are its greatest asset and that its business is its people. The company aims to create an environment and culture of openness, trust and honesty. We encourage and celebrate diversity because broader perspectives, skills, experience and knowledge will enrich and enhance the value we bring to each other, our clients, shareholders and other stakeholders.
Job overview
A vacancy has arisen for a Portering Chargehand post to work within the Portering Service and join a dedicated team of staff.
The role involves assisting with the supervision of the day-to-day operation of Portering, Waste & Linen Services, ensuring quality services are delivered in compliance with relevant service specification and key performance indicators.
Ensure the continuous delivery of services and respond to service failures in a timely manner.
To act as a key contact for all daily operational issues, concerns and service failures, responding to and resolving such issues in a professional and timely manner.
Main duties of the job
The post holder will be part of the Portering Operational Management Team and provide a wide range of Portering duties generally created by the demands of the hospital, which involves the movement of patients and items to provide the best possible service.
The role of the Portering Chargehand is to ensure the smooth running of the department and the supervision/safety of the staff members. To provide guidance and motivation to staff and to ensure that Portering targets and Key Performance Indicators (KPI's) are met.
We are a 24 hour service therefore flexibility is an important component of the post.
Working for our organisation
At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Medical Engineering, decontamination and procurement service, provides the following:
- Fully managed estate and building maintenance
- Medical engineering/equipment maintenance/ decontamination
- Procurement advice, guidance and governance
- Capital project management
- Transport
- Grounds maintenance.
- Portering
- Linen
- Catering
- Cleaning (including robot and deep cleaning)
All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider.
Detailed job description and main responsibilities
To routinely monitor all staff attendance and timekeeping, follow up any initial inadequacies. Escalate any concerns to managers for further action.
To demonstrate and provide ongoing leadership and supervision of a range of Portering tasks.
Effectively communicating any necessary information to managers, colleagues and peers both verbally and in writing (including Trust / team brief).
Demonstrate good communication skills at all times when dealing with medical staff, patients and members of the public who can occasionally demonstrate challenging behaviours.
Provide support and assistance to Management in the provision of required mandatory training, to ensure staff complete all required mandatory training.
Ensure charge hand role specific training remains current and up to date. This will include Moving and handling facilitator and medical gas facilitator training
Ensure all staff are fully proficient and competent in required tasks and duties. Bring to manager’s attention any additional training needs. Ensure all completed training records are signed off.
Complete weekly/daily staff rota for the allocation of duties for all departments and rostered staff. Provide solutions to managers for any staffing shortfalls.
Check weekly/monthly, rotas, and timesheets for accuracy ready for Management authorisation.
The monitoring and provision of management information for KPI reporting requirements including, planet FM, and other Portering management information, for month end deadlines.
To carry out all General Porter activities as and when required
Ability to prioritise and work on own initiative. Ward staff, duty matron or on call manager are available for instruction and/or advice as necessary out of hours.
Adapt to changes in technology that support methods of receipt of tasks (EPR) and assist in distribution of tasks.
To assist colleagues in departments when service requirements are greater than staffing levels in place, this will also enable scheduled breaks to be taken.
To ensure adherence to Trust policies at all times
Person specification
Knowledge & Skills
Essential criteria
- Knowledge of Health and Safety and manual handling techniques
- Communicate appropriately with staff & service users both orally & in writing
- Numeric & writing skills to be able to accurately complete all necessary documentation
- Computer skills, excel, e -mail
- Able to work under pressure to deadlines
Desirable criteria
- Previous risk assessment knowledge
Experience
Essential criteria
- The ability to communicate well with staff, patients and members of the public
- Demonstrate effective leadership and motivational techniques in a busy environment
Desirable criteria
- Basic understanding of the Health Service, including the need to exercise confidentiality, sensitivity and an awareness of the demands placed on portering duties
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Chan Dhaliwal
- Job title
- Facilities Manager
- Email address
- [email protected]
- Telephone number
- 01484355963
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