Job summary
- Main area
- Critical Care
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 423-7165050
- Employer
- Airedale NHS Foundation Trust
- Employer type
- NHS
- Site
- Airedale General Hospital
- Town
- Keighley
- Salary
- £24,169 per annum
- Salary period
- Yearly
- Closing
- 21/05/2025 23:59
Employer heading

Health Care Support Worker - Critical Care (Band 2)
NHS AfC: Band 2
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.
Job overview
We are recruiting for a full time Healthcare Support Worker to work as part of the team in providing compassionate care to patients, service users, carers and families.
This is a pivotal role that is essential in providing care and support to
patients and service users through direct and indirect care, working within clearly defined limits and attainment of agreed competence.
Be able to work without constant direct supervision using initiative within the level of competence for the post.
Act as a role model at all times, reflecting the trust values and behaviours and delivering high standards of care.
Be self-aware and open to receive and learn from feedback.
Act as an advocate on behalf of patients and service users, recognising, respecting and responding to the diverse needs of our population.
Main duties of the job
At all times treat patients, service users, families, visitors and colleagues with dignity and respect to deliver compassionate care, exercising discretion and behaving in a manner consistent with Airedale
NHS Foundation Trust Right Care Values.
To maintain confidentiality in all aspects of work and work within the Healthcare Support Worker Code of Conduct.
Work in a collaborative and co-operative manner with other members of the care team to meet the holistic needs of patients and carers.
To establish and maintain effective communication and relationships with the multi-disciplinary team, respecting the equality and diversity of each and every person he/she/they comes into contact within the course of his/her/their business.
Uphold the privacy and dignity of patients at all times.
Work in line with Trust policies and procedures and within scope of competence, undertaking mandatory training and essential skills training as identified for the role.
Contribute to the development of the clinical area, through contribution of new ideas to improve patient care/experience and by escalating concerns appropriately.
Working for our organisation
We are delighted to offer a wide range of benefits to employees including:
- Cycle to Work
- Travel Scheme
- Childcare Vouchers with Salary Sacrifice
- Onsite Nursery
- Buying and Selling Annual Leave
- Car Leasing
- Employee Assistance Programme
- Employee Health and Wellbeing
- Extensive Reward Scheme
- Counselling Service
- Financial packages including Vivup and Wagestream
- Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.
Our values:
We understand that it’s down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:
- Committed to Quality of Care
- Compassion
- Working together for patients
- Improving Lives
- Everyone Counts
- Respect and Dignity
Got questions before you apply, please contact the recruiting manager to find out more.
Detailed job description and main responsibilities
For further information and full details of the job role please see the attached job description and person specification.
Person specification
Experience
Essential criteria
- Previous experience of dealing with the public
Desirable criteria
- Experience in a health care setting as HCSW
- Demonstrate literacy in IT
Knowledge
Essential criteria
- Be able to demonstrate understanding of the concept and application of confidentiality
- Understanding of equality and diversity and its application in practice
- Knowledge of the NHS Constitution & ‘Understanding the New NHS’
Skills
Essential criteria
- Effective written and verbal communication skills
- Effective organisational skills
Qualifications
Essential criteria
- GCSE Maths & English Grade C or above
Desirable criteria
- Possess Level 2 diploma , Qualification Credit Framework (QCF) , NVQ level 2 in healthcare
other
Essential criteria
- Ability to use initiative
- Confident and articulate
- Self-aware and reflective
- High levels of commitment and self-motivation
- Team player
- Good health and attendance record
- Commitment to personal development
- Be empathetic and caring
- Be enthusiastic, proactive and positive
- Committed to working in a caring role
- Aware of boundaries of the role
- Able to be flexible to meet the needs of the service
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Laura Dooling
- Job title
- Senior Sister
- Email address
- [email protected]
- Telephone number
- 01535 292261
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