Job overview

Are you an organised, compassionate administrator who wants their work to genuinely make a difference to children and families?

Sirona care & health is looking for a Medical Secretary to join our Children’s Community Health Partnership team in North Somerset . This is a rewarding part-time opportunity to support clinical professionals delivering essential community healthcare services to children and young people across Bristol, North Somerset and South Gloucestershire.

As a Medical Secretary, you’ll play a vital role in ensuring our clinical teams can deliver safe, timely and effective care. You’ll provide high-quality administrative and secretarial support, manage confidential clinical correspondence, coordinate appointments and meetings, and act as a key point of contact for families, professionals and partner organisations.

This is a fast-paced, varied role where your organisational skills, professionalism and attention to detail will make a real impact every day.

Main duties of the job

• Provide comprehensive secretarial/administration support to the clinical and secretarial.
• Undertake any necessary photocopying, filing,  and other administrative duties to ensure the efficient running of the office.
• To be responsible for the audio/copy typing of letters, reports, general correspondence and statutory assessments. To arrange and organise meetings as requested by/under the direction of clinical staff.
• To be responsible for requesting test results/investigations/medical records and x-rays as instructed by clinical staff, bringing to their attention any urgent results that need immediate action.  
• To act as a contact point and liaise with patients, medical and nursing staff, police and social services, other agencies face to face and over the telephone dealing with queries .  
• Ensure that the waiting list targets are met, and pending lists are maintained .
• Ensure that all administrative activity is recorded accurately for activity purposes in a timely manner.
• To effectively deal with professionals’ incoming mail.  
• Ensure effective diary systems are updated and maintained. 
• To be responsible for recording and booking clinical outcomes, patient telephone follow up appointments on (EMIS).
• To assist in the training of new members of staff/colleagues.  

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.