Job overview

We have an excellent opportunity in our Facilities Department, East for an enthusiastic and motivated individual to join our Admin and Clerical team. The Facilities Department has responsibility for Catering, Domestic and Portering Services at Wrexham Maelor Hospital and across Wrexham and Flintshire Community. We are seeking a full time member of staff  to provide an effective comprehensive clerical and office support service to the Facilities team. The Clerical Assistant will be required to support the Senior A & C Support Officer and be able to deal with enquiries promptly and appropriately, which will include confidential and sensitive issues. 

Previous experience of working within a busy multi-disciplinary office environment will be of benefit;

Hours of work – 37.5 a week, variation of hours on rota between 8am and 5pm - Monday to Friday

If this all sounds like you and you have the drive and enthusiasm to make a difference with a key sense of customer care and focus to deliver, we want to hear from you today. Please click to apply, indicating which post (or posts) you feel would suit you best in the Supporting Information in the Application Form. Also, please indicate in the Supporting Information the transferrable skills you have which you feel would be beneficial to this role. 

Main duties of the job

First point of contact for the Facilities Management team by telephone, e-mail, and correspondence, or for their visitors or members of the public making contact with them. 

Deal with enquiries, message taking and redirected as appropriate.

To assist with the provision of an effective comprehensive clerical support service to the locality-based Facilities team.

To respond as requested, to enquiries/correspondence, both written and by telephone, and act on such enquiries promptly and appropriately.

Deal with confidential and sensitive documents/issues, maintaining the strictest confidentiality and discretion at all times. 

Open and distribute and deal with incoming and outgoing mail, to date stamp and distribute appropriately.

Support with the preparation of papers and reports using the Microsoft Office package.

Maintain comprehensive computerised and manual filing system, ensuring information is recorded and stored appropriately. 

Ensure staff information and personnel files are kept secure in line with Health Board policy.

Data inputting duties to ensure maintenance of accurate databases and spreadsheets.

Support with the recording of information as required in respect of timesheets, overtime, sickness absence, annual leave and maintain up to date records for audit purposes via ESR and E-Rostering.

To undertake general office duties, including photocopying, filing and annual archiving as per legal schedules.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.