Job vacancy: Emergency Care Directorate Lead Manager, Betsi Cadwaladr University Health Board, Wrexham

Job summary

Main area: Lead Manager
Grade: Band 8a
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 050-AC663-0925

Employer: Betsi Cadwaladr University Health Board
Employer type: NHS
Site: Emergency Department, Wrexham Maelor Hospital
Town: Wrexham
Salary: £56,514 - £63,623 per annum
Salary period: Yearly
Closing: 25/09/2025 23:59

Emergency Care Directorate Lead Manager

Band 8a

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

To be responsible for the operational delivery of specified services within the Directorate, including the development, implementation and monitoring of effective and efficient systems, policies and procedures.

To work with the Divisional and Site Management Team, clinical teams, patient representatives and partner organisations to deliver the operational, financial, performance, governance and activity targets.

To be responsible for the development of performance management systems and identifying, analysing and reporting to the Directorate Board on performance and other significant targets across the speciality.

To work with Medical, Nursing and Midwifery colleagues on the delivery of key metrics for the service.

To represent the specialty at relevant BCU-wide committees.

With the Directorate General Manager performance manage the activities of the Specialty to ensure the achievement of objectives set by Welsh Government and corporately within BCUHB, initiating corrective action where required to meet activity and access targets and to achieve financial balance.

To work with service managers and clinicians to ensure the implementation and delivery of such action plans including negotiating and persuading Consultant and other senior staff to change working practices.

To be responsible for monitoring and reporting the Directorate’s progress against these plans to the Directorate.

Dedicated lead for the speciality with regards to data analysis, to include analysis of figures for outpatient-based procedures, conversion rates for consultants, and benchmarking with best practice elsewhere.

To lead the speciality elements of the Strategic and Operational Planning processes and compile the plans in accordance with national and local guidance, which reflects/ supports national and local plans and objectives.

Participate in the designated Bronze-level on-call rota to ensure the effective running of services over the 24-hour period, taking accountability for the operational management out-of hours.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

Post Graduate (Masters level) degree or career demonstrable experience of working in a highly complex clinical or managerial role with skills

Experience

Essential criteria

Experience of delivering high quality levels of customer care to improve experience, reduce disputes and resolve conflict
Experience of financial and workforce management in a complex organisation

Desirable criteria

Experience of working in the NHS

Aptitude and Abilities

Essential criteria

Ability to manage a wide variety of unrelated projects and issues on a daily basis
Ability to communicate effectively with all levels of the organisation and at senior level with external organisations

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.