Job summary
- Main area
- Maternity
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 31.5 hours per week
- Job ref
- 050-ACS764-0926
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Wrexham Maelor Hospital
- Town
- Wrexham
- Salary
- £26,813 - £27,890 per annum pro rata
- Salary period
- Yearly
- Closing
- 27/09/2026 23:59
Employer heading
Maternity Support Worker
Band 3
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
The role of the Maternity Support Worker (MSW) is to support the delivery of high-quality, safe, and compassionate care to women and their babies. The post holder will be a competent member of the maternity team at Wrexham Maelor Hospital, working within a defined scope of practice following completion of the required competency-based training.
The MSW will work under the indirect or direct supervision of a registered Midwife and will be guided by the Midwife's expertise while undertaking delegated duties appropriate to the role. The post holder will provide support to women and their families throughout the postnatal period, delivering care within both individual and group settings.
Key responsibilities include:
- Assisting with the personal care of women and babies.
- Supporting infant feeding, including the initiation and promotion of breastfeeding.
- Providing information and advice on self-care and newborn care.
- Promoting health and wellbeing through education and health promotion activities.
- Undertaking clerical and administrative duties to support the maternity service.
- Assisting with educational and housekeeping duties to ensure the smooth running of the ward and wider maternity team.
The ability to speak Welsh is desirable for this post; however, Welsh and English speakers are equally welcome to apply.
Main duties of the job
The main duties of the Maternity Support Worker (MSW) include:
- Assisting in the delivery of care to women and their babies throughout the postnatal period.
- Undertaking routine observations of mothers and babies, including temperature, pulse, blood pressure, respiratory rate, and oxygen saturation measurements, in accordance with local policies and competencies.
- Maintaining accurate patient records and undertaking a range of clerical and administrative duties.
- Providing health education and support to parents on a one-to-one basis and within group settings.
- Obtaining blood samples for testing following appropriate training and competency assessment.
- Preparing, cleaning, and maintaining clinical equipment and resources.
- Promoting, supporting, and encouraging breastfeeding in line with Baby Friendly standards and local guidance.
- Reporting concerns, changes in condition, or other relevant issues promptly to a registered Midwife.
- Ensuring clinical environments are clean, safe, well-stocked, and tidy at all times.
- Supporting the smooth and effective running of the maternity ward and wider multidisciplinary team.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) has all the right ingredients. BCUHB is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. Join our team and get the support that you need, inline with our Organisational Trust Vales and our Proud to Lead competence framework.
You will be part of a focus and driven team who strive to achieve the best standards to ensure that all mother's and their babies along with their families receive the best care and support throughout this special journey in their lives.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Detailed job description and main responsibilities
The successful candidate will support the Midwifery Team in the delivery of safe, high-quality care for women and their babies, while maintaining a clean, tidy, and safe environment that promotes excellent patient care and experience.
Key responsibilities will include supporting women and their families during the postnatal period, assisting with routine care and observations, maintaining accurate records, preparing equipment, and undertaking a range of administrative duties, including the ordering and management of ward supplies.
The successful candidate will demonstrate a caring, compassionate, and empathetic approach, with the ability to communicate effectively and build positive relationships with women, families, colleagues, and members of the multidisciplinary team. Significant relevant work or life experience that demonstrates transferable skills and knowledge applicable to this role is essential.
This post involves rotational shift working, including days, nights, weekends, and bank holidays, to meet the needs of the service.
The post holder will be required to successfully complete a relevant Level 3 qualification within the first two years of employment, supported by the Health Board.
For further information about the role and its requirements, please refer to the Job Description and Person Specification attached to this vacancy, or click "Apply Now" to view the full details on Trac.
Person specification
Qualfications
Essential criteria
- Meets all essential criteria as per attached job description/person specification
Desirable criteria
- Meets all desirable criteria as per attached job description/person specification
Experience
Essential criteria
- Meets all essential criteria as per attached job description/person specification
Desirable criteria
- Meets all desirable criteria as per attached job description/person specification
Skillls
Essential criteria
- Meets all essential criteria as per attached job description/person specification
Employer certification / accreditation badges
.png "Stonewall Top 100 Employers")
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Joanne Jones
- Job title
- Maternity Ward Manager
- Email address
- [email protected]
- Telephone number
- 03000 847965
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