Job overview

To provide an effective comprehensive clerical and office support service to the Renal Unit Staff, patients, Renal Matron, Renal Administration Manager and Renal Services Manager, supporting their day to day responsibilities.

To provide an effective comprehensive clerical and office support service to the Renal Unit Staff, patients, Renal Matron, Renal Administration Manager and Renal Services Manager, supporting their day to day responsibilities.

The post holder will be required to communicate with organisations and individuals outside of the Health Board.

Excellent written and communication skills are required for this post, as well as the ability to prioritise work and meet deadlines.

The post holder will be required to maintain strict confidentiality at all times. 

The ability to speak Welsh is essential for this post. minimum level 3-5

Main duties of the job

• First point of contact for the Renal Unit by telephone, e-mail and correspondence or for visitors or members of the public. To deal with all persons in a pleasant, efficient and sympathetic manner.

• To request and send on patient’s medical notes, and to file documentation in the appropriate section.

• Undertake general office duties including dealing with incoming and outgoing mail, computer systems, photocopying and filing, and to fax referrals to various departments.

• Arrange transport for outpatient appointments and dialysis as and when required.
• Collect the daily patient ready times for transport morning and afternoon and liaise with ambulance transport and the Renal Hub accordingly.

Main duties listed in the job description. 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.