Job summary
- Main area
- Volunteers
- Grade
- Voluntary
- Contract
- Voluntary
- Hours
- 1 session per week (Available Shifts: Mondays to Friday 09:00-12:30 or 12:30-16:00)
- Job ref
- 317-Vols-Renal-Support-Vol
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Freeman Hosptial
- Town
- Newcastle upon Tyne
- Closing
- 31/07/2025 23:59
Employer heading

Haemodialysis Support Volunteer - Ward 31
Voluntary
Job overview
To enhance the patient experience for those attending on the busy haemodialysis outpatient unit.
Available shifts : Monday – Friday -09:00am-12:30pm, 12:30pm-16:00pm
Time commitment : 1 x 3 hour shift per week, for a minimum period of 6 months.
Main duties of the job
• Beverage rounds whilst patients are on treatment – including serving cold drinks, tea and coffee and snacks and sandwiches.
• General cleaning / tidying – under supervision and request of nurse in charge.
• Stock and storage control – tidying stock and checking for out of date / expired stock or equipment
• Going to / from pharmacy to pick up / drop off prescriptions – this would be at request of nurse in charge.
• Going to and from other departments in Freeman Hospital – e.g. down to kitchens / stores etc.
• Any administrative tasks such as shredding etc – under direction and supervision of lead ward admin (would not be required to access Trust IT systems).
Working for our organisation
Our Voluntary Workforce
The Newcastle Hospitals Trust values the involvement of local people as volunteers in activities that enhance the patient, visitor and carer experience, and also support staff in delivering high quality health care.
Your offer of voluntary help is very much appreciated, and you will receive a warm welcome no matter which area of volunteering you choose.
Without our volunteers, we wouldn't be able to deliver the 'outstanding' care and service that we do today.
Important note on completion of the application form
REFERENCES: Candidates are required to provide the address, telephone number and work email address of TWO referees, who should be either a current or former employer, senior work colleague, teacher, tutor or person of good standing in the community, and certify that they have known you for a minimum of 3 years prior to the date of application. PLEASE NOTE: That we cannot accept references from Friends or Family members.
DBS: The majority of our Volunteer roles require a Disclosure and Barring Scheme (DBS) Check. The volunteer services team will apply for this on your behalf, as part of your pre-engagement checks. If you already hold an enhanced DBS and it is registered on the DBS Update Service, then you will need to provide evidence and present your original DBS certificate to the Volunteer Services Team during your ID check appointment.
EMAIL: All correspondence to you will be made via email, therefore please ensure that you check your SPAM folders as well as your inbox.
Detailed job description and main responsibilities
Please see attached role description and risk assessment.
Person specification
EssentialSpecific skills / attributes required by volunteer
Essential criteria
- Attention to detail.
- Good organisational skills.
- Confident and clear verbal communication skills.
- Reliable and trustworthy.
- Able to multitask.
- Have a positive outlook and enthusiastic approach.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kathryn Fletcher
- Job title
- Senior Volunteer Services Administrator
- Email address
- [email protected]
- Telephone number
- 0191 282 4075
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