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Crynodeb o'r swydd

Prif leoliad
LS ICS ECP
Gradd
Band 4
Contract
Parhaol: permanent
Oriau
Llawnamser - 37.5 awr yr wythnos (37.5 hours per week)
Cyfeirnod y swydd
222-ICS-473
Cyflogwr
West London NHS Trust
Math o gyflogwr
NHS
Gwefan
Elm Lodge
Tref
Middlesex
Cyflog
£32,199 - £34,876 per annum pro rata inclusive of 15% HCAS
Cyfnod cyflog
Yn flynyddol
Yn cau
07/04/2026 23:59
Dyddiad y cyfweliad
16/04/2026

Teitl cyflogwr

West London NHS Trust logo

Band 4 Team Administrator

Band 4

West London NHS Trust  provides a full range of mental health, community  and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Trosolwg o'r swydd

Ealing Cognitive Impairment and Dementia Services

Base in Greenford:  Elm Lodge – Greenford & covering Sycamore Lodge - Acton

We are seeking enthusiastic and experienced individual, who can work well as part of a team and who can provide a high quality admin support service to a multidisciplinary CIDS West Team.

The ideal candidate will have excellent written and verbal communication, strong IT skills, inter-personal and administration skills with the ability to use own initiative, Team player and work flexibly within a challenging environment.

Previous experience in using Rio and Microsoft Office is essential.

For further details please contact Poonam Bhogal – Admin Team Leader on 07874 895 288 or by email on [email protected]

Prif ddyletswyddau'r swydd

The ideal candidate will have excellent written and verbal communication, strong IT skills, inter-personal and administration skills with the ability to work flexibly within a challenging environment.

Previous experience in using Rio and Microsoft Office is essential.

The roles are varied and duties include but not limited:

Creating and maintaining electronic client records on clinical database.

Diary management

Audio and copy typing of all clinical correspondence and reports, fast and accurate typing speed is required.

Day to day processing of an effective and sensitive customer service when dealing with direct contact with Service Users, telephone calls and correspondence. Receiving and recording accurate and concise messages, ensuring messages are forwarded on appropriately and timely.

Reception cover

Use of Excel & Word

Ordering Stationary and supplies

Admin support for ATL and wider team

Gweithio i'n sefydliad

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham).  We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Basic qualifications at GCSE Level (or equivalent) in English and Maths
  • I.T. qualifications in Microsoft Word, Excel or equivalent experience
Meini prawf dymunol
  • NVQ level 3

Experience

Meini prawf hanfodol
  • Secretarial/Administration background
  • NHS supplies ordering
  • Datix/ incident reporting
  • Team player Secretarial
  • Data entry experience
  • Clinic/ Diary management
  • Filing
  • Minute taking
  • Audio Typing
  • Scanning
  • NHS Experience
Meini prawf dymunol
  • Working in a team
  • Experience of using databases
  • Working in a Mental Health setting.
  • Background of administration experience at senior level

Knowledge

Meini prawf hanfodol
  • Confidentiality
  • Data Protection Act
  • A range of secretarial processes / Admin procedures
  • Knowledge of H&S issues
  • Proficient in Microsoft Word and excel
  • Understanding of psychiatric terminology
Meini prawf dymunol
  • Understanding of mental health issues
  • Willingness to learn and take on responsibility for other tasks.

Skills

Meini prawf hanfodol
  • Use initiative
  • Excellent communication skills – written and verbal.
  • Ability to work autonomously within a team and with other disciplines.
  • Audio / copy typing skills
  • Accurate data entry
  • Ability to work under pressure as part of a team or independently
  • Organisational skills
  • Good presentation/ standard of work
Meini prawf dymunol
  • Database skills (Microsoft Access)
  • Advanced Excel skills Microsoft PowerPoint
  • Trained in the use of RiO or similar electronic patient record system

Other Requirement

Meini prawf hanfodol
  • Team player
  • Able to deal with staff, visitors and clients in a courteous and helpful manner
  • Ability to work under pressure.
  • Able to exercise discretion and maintain confidentiality at all times.
  • A flexible, enthusiastic and mature attitude. Adaptable to change.
  • Committed to team/service development and able to promote a positive image of the Service.
  • Enthusiastic and willing to learn
  • Proactive
  • Professional presentation
Meini prawf dymunol
  • Methodical approach to tasks.
  • Ability to learn new skills
  • Team player

Bathodynnau ardystio / achredu cyflogwyr

Fair Train work experience quality standard - gold standardNo smoking policyPositive about disabled peopleJob share policyInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Poonam Bhogal
Teitl y swydd
Admin Team Leader
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg