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Job summary

Main area
Facilities Services (Catering and Domestic)
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
173-19026-COR
Employer
Leeds and York Partnership NHS Foundation Trust
Employer type
NHS
Site
Clifton House
Town
Leeds
Salary
£25,760 - £27,476 Per Annum
Salary period
Yearly
Closing
11/05/2026 23:59

Employer heading

Leeds and York Partnership NHS Foundation Trust logo

Soft Services Supervisor

Band 3

Job overview

Leeds & York Partnership NHS Trust is seeking to recruit a Soft Services Supervisor, on a full‑time basis, to join our Facilities team in York. This role will be worked on a rotational rota covering 5 out of 7 days. Facilities is a progressive and forward‑thinking department looking for a self‑motivated Soft Services Supervisor.

Main duties of the job

The role will work closely with Soft FM Team Leader to provide a cleaning and catering service, and implement best practise across the Soft FM department.
The role is to have direct responsibility for the supervision of the  domestic and catering teams in York. The postholder will be responsible for the completion of staff rotas to ensure there is always sufficient cover to deliver the standards set in the NHS National Standards of Healthcare Cleanliness 2025. 

Working for our organisation

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank. 

Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.

Detailed job description and main responsibilities

The post holder is responsible for establishing and maintaining  effective communication with ward managers and administrators on all aspects of the domestic/catering service provision.
•    To communicate with all domestic/catering assistants regarding the above provision. 
•    To communicate daily with the Soft FM Team Leader on all aspects appertaining to service provision 
In conjunction with the Soft FM Team leader maintain communication links with the LYPFT Trust Estate Department regarding equipment faults, health and safety issues , incidents, etc.
•    To ensure the cleanliness of the areas to which the person has been allocated is maintained to required standards by visiting all areas making a weekly thorough inspection with the aid of quality control sheets
•    To ensure work is carried out according to the work schedules and make 
temporary adjustments in cases of redecoration, infection, flooding, vandalism etc.  
•    To ensure adequate cover to meet the allocated hours and priority of cleaning for wards/offices
To receive, check for repair and issue domestic/catering staff uniforms.

Person specification

Experience

Essential criteria
  • • Domestic/catering work within a hospital or similar environment.
  • • Basic Supervisory experience of staff, i.e. training, basic sickness information for service provision.

Knowledge

Essential criteria
  • • Knowledge of a range of procedures including correct cleaning methods and maintaining equipment

Skills

Essential criteria
  • • Self-confidence, a pleasant manner, and good communication skills are essential.
  • • A full driving licence
  • • Access to suitable means of transport to enable travel between multiple sites in a timely or work efficient manner
  • • Empathy with all client groups to which services are provided.

Qualifications

Essential criteria
  • • Basic level 1 food hygiene certificate and working knowledge of food regeneration
  • • NVQ level 3 or equivalent experience in a relevant field

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyWhite RibbonAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant Gold AwardDisability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Elwira Mordal
Job title
.
Email address
[email protected]
Telephone number
07980956662
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