Job summary
- Main area
- Senior Support Worker
- Grade
- Band 3
- Contract
- Bank: 1 year
- Hours
- Part time - 37.5 hours per week (Shift Pattern Early: 07:00 AM - 14:30 PM, Late: 13:30 PM - 21:00 PM, Night: 20:45 PM - 7:15 AM)
- Job ref
- 384-SM-Senior Worker
- Employer
- Royal Surrey NHS Foundation Trust
- Employer type
- NHS
- Site
- Farmfield Drive
- Town
- Charlwood
- Salary
- £14.76 Per hour
- Salary period
- Hourly
- Closing
- 16/07/2026 23:59
Employer heading
Senior Support Worker
Band 3
Job overview
Looking for flexible work in the NHS?
The Flexi‑Bank is a collaborative staff bank hosted by Royal Surrey NHS Foundation Trust in partnership with Surrey and Borders Partnership NHS Foundation Trust, offering greater choice, flexibility and access to a wider range of opportunities across both organisations.
Why join the Flexi‑Bank?
Work flexibly – choose shifts that suit your lifestyle and availability
Access more opportunities – pick up shifts across mental health, community and acute care settings
Get paid fairly and on time – competitive rates and fast access to earnings through Stream
Stay supported – benefit from training, development and guidance from our dedicated Temporary Staffing Team
Be part of something bigger – join a growing collaborative of NHS Trusts across Surrey
Main duties of the job
Surrey and Borders Partnership NHS Foundation Trust someone who is passionate about developing and providing high quality, evidence based Crisis Intervention care and treatment to young people with moderate to severe emotional and mental health problems.
Working Shift Pattern: Early 07:00-14:30, Late 13:30-21:00, Night 20:45-07:15
Location: Rosewood, Farmfield Drive, Charlwood Road, Charlwood RH6 0BN
Working for our organisation
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We provide support to a population of 1.3 million across 140 services.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
This role is working within i-access, a successful, countywide drug and alcohol treatment service for Surrey residents delivering tier 2, 3 and 4 substance misuse interventions across 3 main bases and 25 satellite locations. i-access is run collaboratively by SABP, PH / SCC and Via under a cooperative agreement which is one of partnership and transparency and contributes to Surrey Heartlands wider strategic ambitions.
Detailed job description and main responsibilities
- To actively work with people in implementing the care plan devised by a team professional.
- To act as an advocate and ensure that there is proper regard for dignity, choice, self-esteem, racial, cultural, sexual and religious needs and preferences.
- To participate in assessments, planning, implementation and evaluation of interventions as part of a holistic approach working in a variety of settings.
- To observe and document any changes in wellbeing of the people that they are supporting, reporting to the professional or team manager any new or change in risk or presentation of the person.
- To take appropriate and immediate action to keep people safe in a crisis or safeguarding situation, reporting back to a senior colleague in a timely manner.
- To work within the Positive Behaviour Support framework.
- To work in partnership with people in other health and social care settings.
- To establish and maintain effective relationships with colleagues, other agencies, people who use services and their families.
Assist individuals with eating and drinking. - Support personal hygiene needs and all aspects of personal care, such as bathing/showering and support with continence needs.
- Support physical care needs which may be due to a range of acute or chronic difficulties, and includes manual handling using equipment provided.
- Involve and engage individuals in all aspects of their care.
- Ensure that the dignity and respect of individuals are maintained at all times.
- Act as Shift Leader and delegate responsibilities to colleagues at handover in line with needs and preferences, ensuring the shift planner is updated.
- Support people with their medication.
Contribute to, and record, health checks, risk assessments and care plans, using physical records and/or digital tools (depending on registered home). - Promote and respond to the choices and preferences of the people we support, as detailed in person-centred plans.
- Support an active and enjoyable lifestyle of individuals, by encouraging a range of leisure activities, social activities and holidays, as identified in their person-centred plans.
- Support individuals to maintain and extend their family connections, friendships and
social networks
Person specification
Qualifications
Essential criteria
- NVQ Level 3 in Health and Social Care or equivalent experience
Experience
Essential criteria
- 12 months experience of working with People with Learning Disabilities or Mental Health setting.
- Experience of working in teams
Essential
Essential criteria
- To drive Trust transport in line with service needs.
- A driving licence suitable driving in the U.K, and meets the requirements set out by the Trust insurers to drive the Trust vehicle.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Shoma Rampersad-Austin
- Job title
- Manager
- Email address
- [email protected]
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