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Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 2
Contract
Parhaol: Travel may at times be required to other Trust sites
Oriau
Rhan-amser - 30 awr yr wythnos (Monday - Friday)
Cyfeirnod y swydd
263-CCG26-366-HD-A
Cyflogwr
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Ashmore House
Tref
Ashington
Cyflog
£25,272 pro rata per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
Today at 23:59

Teitl cyflogwr

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust logo

Administration Assistant

Band 2

Hello!

We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’  We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

Opportunities for you

Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.

We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.

  • Cultural diversity staff network
  • Disabled staff network
  • LGBT+ staff network

We also have a number of staff support groups which are open to any staff to attend. These Include:

  • Armed Forces and Veterans Staff Network
  • Mind, Health and Wellbeing Community
  • Menopause toolkit and cafes and staff carer support group

We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

We’re always seeking to improve as an organisation. Do you want to be part of that?

Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post.  The method of payment is a salary deduction from your first monthly pay

Trosolwg o'r swydd

30 hours per week, Monday to Friday.  Working pattern will be agreed with the successful candidate to meet the needs of the service.

An exciting opportunity has arisen to join our administration team within the Older Adults Community Treatment Team based at Ashmore House in Ashington. The main duties include supporting clinical and medical colleagues on a daily basis administratively and more importantly assisting service users, families and carers with requests within the remit of the role.

This is a rewarding role within a supportive team environment and opportunities for personal development throughout your career in the Trust will be explored during your appraisal if requested and supported.

Prif ddyletswyddau'r swydd

The post holder will be working alongside others within the administration team and with clinical colleagues, providing confidential and efficient administrative support with allocated duties. A good knowledge of Microsoft packages and typing qualifications are essential for this role.
Duties include:
• Taking telephone calls and receiving visitors to the service
• Typing reports and letters
• Working out of a shared inbox
• Taking notes to meetings on occasions
• Updating patient information systems (training will be given)
• Maintaining diaries
• Arranging meetings if requested
• Ordering supplies (training will be given)
• Reception duties
• Supporting the clinical team and admin colleagues under the direction of the Admin Team Lead
• Other duties as required.

Gweithio i'n sefydliad

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please find attached job description for full details.

Advertising date : 9th October 2026

Closing date : 23rd October 2026

We welcome your application.

Please note - this vacancy may close early once a suitable number of applications are received.

Manyleb y person

Education and Qualifications

Meini prawf hanfodol
  • Intermediate (Level 2) Typing/Word processing qualification and/or relevant demonstrable experience e.g. 12 months experience.
  • Good general level of education up to Level 1 standard in English Language and Maths.
Meini prawf dymunol
  • NVQ 2 in Customer Service
  • NVQ Level 2 in Business Administration.
  • Working towards Level 2 standard in Maths and English.

Skills and Knowledge

Meini prawf hanfodol
  • Working knowledge of Microsoft applications including Outlook, Word, Excel and Power Point.
  • Able to input data accurately and efficiently.
  • Undertake repetitive tasks whilst maintaining attention to detail.
  • Good communication and interpersonal skills, both verbal and written, face-to-face and non-facing customers.
  • Demonstrates good customer care skills at all times.
  • Good working knowledge of office procedures.
  • Good organisational and planning skills using own initiative.
Meini prawf dymunol
  • Knowledge of working in an NHS environment.
  • Ability to maintain and update patient information database(s).

Experience

Meini prawf hanfodol
  • Ability to uphold confidentiality at all times.
  • Ability to uphold confidentiality at all times.
  • Experience of carrying out administrative tasks, e.g., data input, receiving and making telephone calls.
Meini prawf dymunol
  • Experience of working in an NHS/health care setting.
  • Experience of processing NHS/health care documentation.
  • Experience using stock ordering and/or petty cash systems.
  • Experience of working with paper-based and electronic filing systems.

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employer

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

Please be aware this vacancy may close earlier than the stated closing date, should an appropriate number of applications be received.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Catherine Gibson
Teitl y swydd
Administration Team Lead
Cyfeiriad ebost
[email protected]
Rhif ffôn
01670 844730
Gwybodaeth i gefnogi eich cais

For informal discussion or visit please contact Catherine Gibson,  Admin Team Lead on 01670 844730

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg