Skip to main content
Please wait, loading

Job summary

Main area
Recruitment - HR
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday)
Job ref
346-CORP-062-25-A
Employer
Tees, Esk and Wear Valleys NHS Trust
Employer type
NHS
Site
Flatts Lane Centre
Town
Middlesborough
Salary
£24,465 per annum
Salary period
Yearly
Closing
13/08/2025 23:59

Employer heading

Tees, Esk and Wear Valleys NHS Trust logo

Recruitment Administrator

NHS AfC: Band 2

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job overview

We are seeking a Recruitment Administrator to join us and provide high quality administrative support to the Recruitment Team.

The Recruitment Team provide support across the Trust with the end-to-end recruitment of all non-medical posts, helping to get the correct candidate in post to help the people of our region feel safe, understood, and cared for.

This is a fast paced environment where you will work closely with other members of the Recruitment team ensuring an efficient service is provided.

Applicants must have a good general education to GCSE level, with an NVQ Level 3 or equivalent in a relevant subject (or NVQ Level 2 and willing to complete Level 3 within 12 months). You must have substantial experience of working within an office environment in a similar role and  a sound knowledge of office and/or personnel procedures.  You will also be able to demonstrate a good knowledge of working with computer-based packages, including Microsoft Word, Excel, email, Internet based systems and applications. Ideally, you will also have experience of using TRAC, ESR and NHS Jobs.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

You will ensure all enquiries, requests for information and related processes are handled effectively and in accordance with policy, process, key performance indicators and deadlines.

You will be expected to provide advice and support to Managers on all relevant aspects of recruitment.  You will promote a positive image of people with mental health conditions and learning disabilities as well as a positive image of the Service/Department and the wider Trust.

You will receive, open, record and distribute the mail appropriately within the department, notifying staff of relevant issues as appropriate.  Additionally, you will ensure the dispatch of outgoing post in order to contribute to the efficient operation of the service and upload documents to Trac as required.

The successful candidate will carry out general administrative duties e.g. photocopying, filing, printing, archiving etc. You will also provide administrative support for the processing of the Internal Transfer Scheme and Honorary Contracts.

As the department works very much as a team, applicants will need to demonstrate their ability to work as a team player whilst being flexible in their approach.

The post equally demands communication and interpersonal skills, the ability to work under pressure, the attributes required to work on their own initiative and the ability to maintain confidentially in all areas of their work.

Working for our organisation

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Detailed job description and main responsibilities

The successful candidate will support the team with the progression of NHS Employers Employment Check Standards.  You will ensure all documentation meets the requirements and escalate any discrepancies as appropriate.

You will respond to correspondence in a professional and timely manner to resolve any queries recruiting managers and/or candidates may have.

You will support with inputting data and managing employment records on Trac Recruitment System and Trust’s ESR system as well as various spreadsheets / databases.

Due to the data input requirements of the post there is a need for speed and accuracy, along with accurate keyboard skills to enable the data input / extract to be precise.

The successful candidate must ensure that appropriate procedures are adhered to, to ensure confidentiality of data in accordance with the relevant statutory regulations and the requirements of the Trust.

You will maintain appropriate filing systems, ensuring documents are correctly classified and filed for ease of reference and retrieval and ensure information is kept no longer than is necessary in compliance with Trust guidelines.

You must maintain up to date knowledge and competency in the skills required to perform safely and effectively in the role. Undertake relevant training (including statutory and mandatory training) and be responsible for personal development agreed with the line manager and in line with the requirements of the AFC Knowledge and Skills Framework.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person specification

Qualifications

Essential criteria
  • Good general education to GCSE or equivalent and NVQ Level 3 or equivalent in a relevant subject
  • Or Have completed a relevant apprenticeship programme at NVQ level 2 and be willing to complete an NVQ level 3 within 12 Months
  • ECDL or equivalent or willing to achieve
Desirable criteria
  • Certificate in Personnel Practice or similar qualification

Experience

Essential criteria
  • Substantial office experience in a similar role, it is likely this would be from a recruitment role using an electronic recruitment system
  • Recent experience providing excellent customer service.
  • Experience using initiative to resolve queries and solve problems
  • Experience of prioritising workload and work to deadlines

Knowledge

Essential criteria
  • General knowledge of office and/or personnel procedures
  • Good working knowledge of Excel, Word and Internet explorer and databases
Desirable criteria
  • Understanding and use of NHS Jobs, ESR and Trac recruitment system

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerStep into healthArmed Forces CovenantBetter Health at Work Gold Award

Documents to download

Apply online now

Further details / informal visits contact

Name
Catherine Pearce
Job title
Recruitment Team Leader
Email address
[email protected]
Telephone number
0300 200 0023
Additional information

For informal discussions, please contact Catherine Pearce,  Recruitment Team Leader on the above details.

Apply online nowAlert me to similar vacancies