Job summary
- Main area
- Facilities Leadership
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 820-7872101-COR
- Employer
- Birmingham Community Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Moseley Hall Hospital & West Heath Hospital
- Town
- Birmingham
- Salary
- £49,387 - £56,515 per annum
- Salary period
- Yearly
- Closing
- 27/04/2026 23:59
Employer heading
Band 7 Facilities Manager (Patient Services)
Band 7
Job overview
We are seeking an experienced and motivated Facilities Manager (Patient Services) to provide strong operational leadership and professional oversight across a portfolio of in‑house facilities services. This is a key role ensuring our patient‑facing environment remains safe, compliant, and of high quality.
The postholder will support the wider leadership team and deputise for the Deputy Head of Facilities as required.
Main duties of the job
As Facilities Manager, you will be responsible for the operational management and performance of the following services:
· Housekeeping/Domestic Services
· Portering
· Switchboard/Reception
· Inpatient & Retail Catering
You will provide visible leadership across multiple sites; motivate & develop multidisciplinary teams ensuring services operate effectively 7 days per week, including late‑evening operations. You will ensure appropriate management and supervisory arrangements are in place to maintain robust business continuity across all functions.
Key responsibilities include:
· Leading, motivating, and developing diverse facilities teams.
· Ensuring compliance with NHS Cleanliness Standards, NHS Food & Drink Standards, and all relevant legislation.
· Managing budgets, service performance, and KPIs.
· Driving innovation, service development, and continuous improvement.
· Ensuring safe, high‑quality, patient‑focused service delivery.
Working for our organisation
💙 Why Join BCHC?
You’ll play a key role in shaping a dynamic and fast paced Facilities team that enables excellent care for our communities. Expect a supportive leadership team, opportunities to innovate, and the benefits and stability of working within the NHS.
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
📍 Additional Requirements
- Ability to travel across Trust sites.
- Commitment to safeguarding, safety, inclusion and Trust values.
Detailed job description and main responsibilities
About You
We are looking for an experienced, resilient, and proactive leader with:
· Proven experience managing facilities services within a healthcare setting or similar complex environment.
· Strong knowledge and practical application of NHS Cleanliness Standards and NHS Food & Drink Standards.
· Experience managing portering and switchboard services across multiple sites.
· A track record of leading diverse teams, improving services, and achieving performance targets.
· Excellent communication, organisational, and problem‑solving skills.
Person Specification
Please refer to the full Person Specification for detailed essential and desirable criteria.
In your application, clearly demonstrate how you meet each of the essential criteria.
Selection Process
If shortlisted, you will be invited to a competency‑based interview.
As part of the selection process, you will also be required to complete an additional assessment activity.
Interview dates: w/c 12th , 13th & 14th May 2026
If you have any queries about the role, please contact Carol Mitchell ([email protected] - 07860360086)
Person specification
Qualifications
Essential criteria
- Degree in Facilities Management, Business Management, or similar degree. (Or equivalent qualification).
- Management qualification or experience at a senior management level.
- Evidence of continuous professional development within own profession.
Desirable criteria
- Knowledge and experience of project management and service development
- Experience in NHS Facilities Management.
Experience
Essential criteria
- Significant experience of developing and implementing departmental business plans for both income generation and efficiency savings.
- Experience of working to Care Quality Control (CQC) and National Cleaning Standards
- Experience of Patient-led Assessments of the Care Environment (PLACE).
Knowledge
Essential criteria
- Able to demonstrate innovation and develop new ways of working for Facilities.
- Knowledge of risk management and statutory legislation.
Experience
Essential criteria
- Significant experience of developing and implementing departmental business plans for both income generation and efficiency savings.
- Leading on the Cleaning Policy in line with the National Cleaning Standards.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Carol Mitchell
- Job title
- Deputy Head of Facilities
- Email address
- [email protected]
- Telephone number
- 07860360086
List jobs with Birmingham Community Healthcare NHS Foundation Trust in Support Services or all sectors





