Job overview

We are looking for a talented individual who is keen to learn and be a proactive member of the Urology team within Hywel Dda. You must be confident and able to demonstrate excellent verbal, written and IT communication skills, as well as having good organisational and planning skills. 

In this rewarding role, you will work closely with our clinical nurse specialists (CNS), consultants, and wider multidisciplinary team (MDT), to support the delivery of safe, effective, and patient‑centred care across a variety of outpatient and diagnostic settings. This is an exciting opportunity for someone who is committed to professional excellence and keen to play a vital part in enhancing the patient experience within a growing and innovative service.

The Assistant Practitioner role is pivotal in supporting the safe and holistic care of our patients and involves providing telephone and face to face advice to patients, families and carers. Under the supervision of the Urology CNS Team, this person will also be responsible for providing follow up support for patients and families who are living after treatment or with a cancer diagnosis. This will involve signposting to other hospital and community services.

Main duties of the job

Information, Education & Support

• Provide clear, compassionate explanations of tests, procedures, and clinic processes.
• Offer reassurance, practical advice, and signposting to specialist services or resources.
• Support patients living with urology conditions, including those undergoing cancer and long‑term condition pathways.

Clinical Documentation & Administrative Duties

• Accurately update electronic patient records, documenting assessments, observations, and outcomes.
• Support management of clinic flow, appointments, and coordination with multidisciplinary colleagues.
• Assist in monitoring stock levels, equipment maintenance, and ordering supplies.

Patient Assessment & Clinic Support

• Undertake delegated clinical assessments, observations, and holistic reviews under the supervision of a registered practitioner.
• Prepare patients for a range of urology outpatient procedures (e.g., flow rate tests, bladder scans, flexible cystoscopy pre‑assessment, prostate assessment clinics).
• Diagnostic Testing & Clinical Procedures
• Perform and record measurements such as uroflowmetry, post‑void residual bladder scanning, urinalysis, and other point‑of‑care tests.
• Assist registered clinicians during investigations and minor procedures, ensuring patient comfort, dignity, and safety.
• Prepare clinical areas, equipment, and instruments in line with infection prevention & control standards.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services