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Job summary

Main area
Administrator
Grade
Band 4
Contract
Permanent: Hybrid working will be available on completion of training period
Hours
Full time - 37.5 hours per week
Job ref
373-SMH2597
Employer
Cheshire and Wirral Partnership NHS FoundationTrust
Employer type
NHS
Site
The Stein Centre
Town
Birkenhead
Salary
per annum (pro rata)
Closing
24/03/2026 23:59
Interview date
07/04/2026

Employer heading

Cheshire and Wirral Partnership NHS FoundationTrust logo

Personal Assistant

Band 4

Job overview

We have an exciting opportunity to recruit a Personal Assistant to support our expanding Administration Service. The  role will support our Executive Management Team and will  be based within our Administration Hub located at the Stein Centre. The postholder will provide an efficient, effective administration and organisational support service to the Team.

We are looking for motivated and resourceful individual to join our team. You should possess commitment to team working and innovative delivery of excellent standards of work.

The Wirral Administration Service consists of 4 administration hubs. We are a supportive, competent and caring team. We aim to provide high quality administrative support services to our colleagues across the Wirral locality to improve the safety, health and well-being of the people within our area.

 We will ensure that you have access to internal opportunities for development with access to supervision and appraisal.

Shortlisting for this vacancy is due to commence on 25th March and the proposed interview date is 7th April 

 

 

Main duties of the job

The successful applicant will be expected to provide a comprehensive administration service including diary management, attending meetings to take minutes, typing of correspondence, reports, agenda and minutes using either Winscribe or copy typing. 

The applicant will also be expected to be able to organise and prioritise their own workload on a daily basis to ensure that time deadlines are met and that urgent work is accommodated.

This is a varied role and can be demanding at times whilst supporting the clinical team.  The applicant will also be expected to provide cross cover for colleagues as and when required.

Working for our organisation

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport. 

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.

All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you’ll find something to suit you at CWP.

 

Detailed job description and main responsibilities

Please download a copy of the job description (see ‘documents to download’ section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values. 

CWP recruits people that can demonstrate the Trust’s Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it. 

Before applying, we encourage you to review the Trust’s Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust’s Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours. 

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100. 

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ 

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person specification

Qualifications

Essential criteria
  • Good level of education including GCSE grade C or above in English and Maths or equivalent
  • NVQ level 3 or equivalent in relevant discipline
Desirable criteria
  • ECDL
  • Other Business or administrative qualifications

Knowledge & Expertise

Essential criteria
  • Experience using the full range of secretarial procedures, software programmes including email, internet and Microsoft Office software packages – Word, Power Point, Excel.
  • Organisational and planning skills, with the ability to effectively time manage.
  • Analytical skills with a proven ability to interpret information.
  • Effective minute taking skills

Experience

Essential criteria
  • Significant Experience of working at a similar level
  • Experience of supporting a Senior Management Team / Executive Directors
  • Experience of communicating with Senior Management
Desirable criteria
  • Experience of working in the NHS or public sector

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyJob share policyAge positiveCare quality commission - GoodDisability confident employerNHS Rainbow Badge - BronzeDefence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Karen Case
Job title
Team Manager
Email address
[email protected]
Telephone number
07979855596
Additional information

If you consider yourself Neurodivergent and need help to complete your application form, please contact [email protected] or telephone 01244 393100

In the first instance please contact Karen by email.

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