Job summary
- Main area
- Catering
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Include Evenings, Weekends and Bank holiday's)
- Job ref
- 153-CO04786
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Poole Hospital
- Town
- Poole
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 28/07/2025 23:59
Employer heading
Retail catering Assistant
Band 2
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
Retail Catering Assistant, Dolphin Restaurant and Purbeck Cafe.
The Job role includes undertaking general catering duties including serving staff, patients and visitors hot and cold food, beverages and sundry products. Use of a till, cleaning duties and the temperature recording of hot and cold food items. To follow instructions asked by the Retail Catering Supervisor.
Main duties of the job
Responsible for undertaking general catering duties including serving staff, patients and visitors.
Responsible for using all equipment safely and to follow all policies and procedures as laid out by the Trust policy including completion of any training in a timely manner.
To follow instructions asked by the Retail Catering Supervisor.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions at interview.
This service has a planned move from the Poole site to the Royal Bournemouth site around May 2026.
Please note if a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under relevant Trust or national terms and conditions.
This post is part of the facilities service that UHD may transfer to an NHS ‘wholly owned subsidiary’; the proposed date of transfer is October 2025. This is an exciting opportunity to join a developing, expanding, organisation with a strong commitment to NHS values and putting patients first. The NHS wholly owned subsidiary will continue to offer NHS AFC T&Cs to current employees who transfer in October as well as to new employees recruited after that date.
Detailed job description and main responsibilities
To assist the Retail Catering Supervisor to deliver high standards of service. To complete all tasks in an efficient manner and follow procedures as laid out by the UHD Trust.
Person specification
Qualifications
Essential criteria
- Good level of education (G.C.S.E grade D or above / Equivalent).
- Appropriate Catering qualifications (eg Basic food hygiene certificate).
Experience
Essential criteria
- Previous experience of working within a Catering environment.
- Working with the general public.
Desirable criteria
- Experience of using a till.
- Experience of working within a team / group of people.
- Good communication skills.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Gary Coombs
- Job title
- Retail catering Manager
- Email address
- [email protected]
- Telephone number
- 0300 019 8091
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