Job vacancy: Entrance Building Support Staff, West London NHS Trust, Crowthorne

Job summary

Main area: Entrance Building Support Staff
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 222-HSS-BM-225-B

Employer: West London NHS Trust
Employer type: NHS
Site: Broadmoor Hospital
Town: Crowthorne
Salary: £29,176 - £30,225 Per Annum Inclusive of Allowances
Salary period: Yearly
Closing: 12/08/2025 23:59
Interview date: 20/08/2025

Entrance Building Support Staff

Band 3

West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications

Essential criteria

Educated to secondary school standards

Desirable criteria

Knowledge/experience of working in a service that is a support service where security is of a major importance.
Customer Service experience

Experience

Essential criteria

Good communication skills, with the ability to maintain a positive approach under pressure
To be able to act with appropriate initiative and sensitivity - with full regard to confidentiality - under a wide variety of circumstances.
To be observant and alert, with a thorough approach to work.

Knowledge

Essential criteria

To have a reasonable knowledge / experience of IT data bases such as Microsoft Word and Excel plus relevant keyboard skills
To be able to work on your own or within a team
A standard of written and verbal communication skills
Identifying risks
interpersonal skills
Good organisational and administrative skills
Experience of working and implementing changes in accordance with new regulations, protocols, policies and procedures The ability to maintain a high level of concentration.

Desirable criteria

Working knowledge of the National Clinical Security Framework
Working knowledge of Broadmoor specific security policies/local operational & emergency procedures

Other Requirements

Essential criteria

Require to undertake Prevention and Management of Violence and Aggression (PMVA) teamwork training
To be able to work night duty and weekends including bank holiday

As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.

We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.

By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks . After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).

Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.

West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

We encourage the thoughtful use of technology as a demonstration of strong time management and a commitment to innovation. However, we encourage applicants to personalise their recruitment application to showcase their unique skills and experiences.

While AI-generated content can be a helpful tool, relying solely on generic responses instead of highlighting your own strengths and achievements may impact the success of your application. The success of an application will always be assessed against the essential and desirable criteria for the role, so it is important to ensure that your application and any supporting information clearly demonstrate how you meet these requirements.

Defence Employer Recognition Scheme (ERS) - Bronze

Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

JD Entrance Building Support (PDF, 888.2KB)

Apply online now

Further details / informal visits contact

Name: Michael Venables
Job title: Deputy Director of Security HSS
Email address: [email protected]

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Job summary

Employer heading

Entrance Building Support Staff

Band 3

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Knowledge

Essential criteria

Desirable criteria

Other Requirements

Essential criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

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