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Job summary

Main area
Haematology
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
290-SCCS-2213
Employer
Imperial College Healthcare NHS Trust
Employer type
NHS
Site
Hammersmith Hospital
Town
London
Salary
£34,186 - £37,389 pa inclusive
Salary period
Yearly
Closing
21/04/2026 23:59

Employer heading

Imperial College Healthcare NHS Trust logo

Macmillan Cancer support Worker - Haematology

Band 4

 Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.  

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.  

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

 

 

Job overview

We have an exciting opportunity a cancer support worker to join the Haematology Cancer Clinical Nurse Specialist (CNS) teams at Imperial. You will be a valued member of the team of 10 Cancer CNSs within the specialty, supporting to deliver personalised care.

The role will support patients with cancer and those important to them throughout their care at Imperial, from diagnosis, through treatment to end of life care or living with and beyond cancer.

The ideal candidate will have experience of assessing the holistic needs of clients or patients, excellent communication skills, and a good understanding of cancer pathways. You will be expected to be a team player but also work autonomously escalating when appropriate to one of the Clinical Nurse Specialists.

It would be desirable for candidates to have experience working with those affected by cancer, performing holistic needs assessments (HNA) and specialty knowledge, however this is not essential, and training will be provided when necessary.

It is essential that candidates are committed to providing high quality compassionate care to patients both directly and indirectly; through assessments, support and care coordination. While being able to work collaboratively with the Cancer Clinical Nurse Specialists to improve the information and support available for specific groups of patients.

 

Main duties of the job

  • Support the Clinical Nurse Specialist (CNS) in delivering holistic, patient-centred care through needs assessments and individual care planning.
  • Coordinate patient pathways, including arranging assessments, appointments, and investigations, ensuring timely and seamless transitions between services.
  • Undertake a range of clinical observations and procedures, including vital signs monitoring, specimen collection, and basic diagnostic tests.
  • Identify and escalate safeguarding concerns, including signs of abuse or vulnerability
  • Support team working, including providing cover for colleagues when required.
  • Attend mandatory training and actively participate in team meetings and service development initiatives.
  • Uphold patient dignity, safety, and confidentiality at all times.
  • Comply with organisational policies, including incident reporting and health and safety procedures.
  • Undertake additional duties appropriate to the role as required.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme.  Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. 

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly,  part time or job share.  Please talk to us at interview.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. 

For both overviews please view the Job Description attachment with the job advert.

Person specification

Education/ qualifications

Essential criteria
  • GSCE Grades A – C in Maths and English.
  • NVQ Level 3 in Health and Social Care or equivalent or working towards.
  • Educated to foundation degree or equivalent level of experience/knowledge
Desirable criteria
  • Any other related training
  • Willingness and ability to undertake further education and training applicable to the role including diploma and degree level study.

Experience

Essential criteria
  • Experience of working with cancer patients and their families
  • Experience of working with complex and sensitive issues on a day to day basis, including contact with patients who may be distressed
  • Communicating across different care settings/ care providers.
  • Experience as an HCA involved in direct patient care or relevant health or social care experience at AFC Band 3 or equivalent
Desirable criteria
  • Experience working in NHS acute trust and/ or multidisciplinary workforce
  • Experience of reception work or work dealing with the general public in person and on the phone
  • Experience managing patient records and database

Skills/knowledge/ abilities

Essential criteria
  • Able to take responsibility, under supervision of the CNS, for assigned routine tasks in the clinical and non clinical setting
  • Able to organise, prioritise and manage own duties and workload and ask advice as appropriate
  • Flexible approach and ability to adapt to changing clinical circumstances
  • Demonstrates ability to work under own initiative without direct supervision
Desirable criteria
  • Possess good IT skills, with experience of spreadsheets, e-mail, databases and word processing packages
  • Ability to work under pressure.
  • Understands the importance of health promotion
  • Able to work as part of a team.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Disability confident employerAccredited Living Wage EmployerNHS Rainbow Badge - BronzeWe Work Flexibly

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Gill O'Dell
Job title
Lead Haematology Clinical Nurse Specialist
Email address
[email protected]
Telephone number
02033131690
Additional information

Gill O'Dell - available Tue/Wed/Fri 8am-5pm

Helena Sheridan - available Mond-Fri 8am-5pm

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