Job summary
- Main area
- Volunteer Driver
- Grade
- Volunteer (Expenses Reimbursed)
- Contract
- Voluntary
- Hours
- Flexible
- Job ref
- 242-0004-25
- Employer
- North West Ambulance Service NHS Trust
- Employer type
- NHS
- Town
- Cumbria
- Salary
- Expenses Reimbursed
- Closing
- 12/09/2025 23:59
Employer heading

Volunteer Car Drivers Cumbria
Volunteer (Expenses Reimbursed)
North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Job overview
Our Patient Transport Service operation is supported by an active and much valued cohort of Volunteer Car Drivers who operate throughout the North West.
Volunteer Car Drivers are volunteers who live and work in the local community and give up their time to assist our Patient Transport Service in transporting mobile patients to and from hospital appointments such as outpatients, radiotherapy, renal dialysis, etc. This service is greatly relied on and appreciated by the patients we transport as demonstrated by the volume of compliment cards we receive.
We currently have approximately 200 volunteers and are looking for people who live in the north west who would be willing to give their time to provide this service.
The frequency and quantity of hours are flexible and determined by your availability. This is what is great about being a volunteer as you can choose to help out when it suits you.
As a volunteer, you will not receive a salary however you will receive a mileage allowance of 45p per mile for all miles driven whilst volunteering. In addition you would receive any out of pocket expenses such as car park fees, telephone calls and subsistence if you meet certain criteria.
Volunteers notify their availability to the control room for the week ahead. On that basis, details of the patients to be collected can be accessed through a secure online portal from 18:00hrs on the working day prior to transport. On the day of the travel, the driver collects the patient and takes them to their appointment. You may also be asked to return the same patient. You will be required to note the pick up and drop off times as well as the mileage driven. This is then used to report quality times and to support your expense claim.
Main duties of the job
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Right to work - You will be required to provide a valid right to work in the UK document. North West Ambulance Service NHS Trust are only able to provide sponsorship to health care professionals under the shortage occupation list for healthcare This list can be found here Skilled Worker visa: shortage occupations for healthcare and education - GOV.UK (www.gov.uk)
Person specification
Good Communication skills
Essential criteria
- Provide example within supporting information section
Genuine passion to support communities
Essential criteria
- Evidence of interest of local community
Desirable criteria
- Previous volunteer experience
Be a Motivated, Reliable, understanding individual that has patience and a caring attitude
Essential criteria
- Evidence description in supporting information and in interview
Access to the internet and email
Essential criteria
- Confirmation provided within the supporting information section
Has access to four door vehicle
Essential criteria
- Able to provide vehicle log book
Full driving licence
Essential criteria
- Able to provide driving licence
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Adella Dove and Hamida Esat
- Job title
- Assurance Coordinator
- Email address
- [email protected]
- Additional information
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