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Job summary

Main area
Delivery Suite
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
234-25-D2017
Employer
Norfolk and Norwich University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Norfolk and Norwich University Hospital
Town
Norwich
Salary
£25,272 per annum (pro rata if part time)
Salary period
Yearly
Closing
20/04/2026 23:59
Interview date
08/05/2026

Employer heading

Norfolk and Norwich University Hospitals NHS Foundation Trust logo

Housekeeper

NHS AfC: Band 2

The Norfolk and Norwich University Hospital (NNUH) is a 1,200-bedded teaching hospital with state-of-the-art facilities for modern patient care: 1100 beds in the PFI and 100 in Cromer Community Hospital.

The NNUH is part of Norfolk and Waveney University Hospitals Group which includes the James Paget Hospital, in Great Yarmouth and the Queen Elizabeth Hospital in King Lynn.

We carry out nearly one million outpatient appointments, day case procedures and inpatient admissions annually. The population we serve is predominantly the people of Norfolk and north Suffolk, although some patients are referred from further afield especially to access specialist services available at this Trust.

Our staff of c10,000 care for and support patients who are referred to us by around 100 local GP practices and from other acute hospitals. We run more than 60 specialist services as a tertiary centre, including more than a dozen specialist cancer and radiotherapy treatments, and we are one of the biggest cancer centres in the country.

We provide complex spinal surgery services, specialist Neonatal Intensive Care, neurosciences services and specialist cardiac services. Our Trust runs specialist dermatology, rheumatology, endocrinology, adult congenital heart disease services, treatment of complex liver and pancreatic diseases in adults, cystic fibrosis services and intestinal failure services. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre. NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. 

At NNUH it is our privilege to provide healthcare, and our vision is to ‘provide the best care for every patient’. If this inspires you and you share our values, we really want you to join our team. 

Our values support our vision and guide the behaviour of everything we do, these are:

People-focused

We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.

Respect

We act with care, compassion and kindness and value others’ diverse needs.

Integrity

We take an honest, open and ethical approach to everything we do.

Dedication

We work as one team and support each other to maintain the highest professional standards.

Excellence

We continuously learn and improve to achieve the best outcomes for our patients and our hospital. 

Wish you were here? So do we.


We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be.  We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.


At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with disabilities and long term conditions and people within the LGBT+ community.

Job overview

Are you an organised and motivated individual seeking an opportunity to work within a busy maternity service?

Our maternity unit here at NNUH is seeking a housekeeper to join the friendly and hardworking team. No two days are the same; our maternity service provides care for approximately 4800 deliveries per year.

We are looking to appoint someone to work 37.5 hours per week, Monday to Friday based on the Delivery Suite.

Our values of People Focused, Respect, Integrity, Dedication and Excellence- PRIDE- are important to us and here’s how they relate to our work and to this role:

  • As a busy unit, our patients are at the heart of everything we do and being focused on delivering the quality of care that our service users expect is vital in this role. From time to time, you will have direct contact with service users and their families and being able to meet their needs with a smile and a friendly greeting will help make their stay with us much better.
  • You will work as part of a busy team, and respect and integrity are an essential part of the ethos of working together that drives our unit. This is a busy role with varying demands, so building an effective rapport with colleagues and being ready to take their guidance and offer your support will be really important.
  • Our maternity unit is committed to offering the best possible care to our service users and their families, and this requires dedication from all our staff, and this role will be no exception.

Main duties of the job

We will expect you to share our passion for achieving excellence in the care of our patients. Your main responsibilities will be to ensure the general cleanliness and tidiness of the unit, which includes actioning any issues detected during Trust audits.  You will ensure all equipment is clean, ready for use and maintained. You will also be responsible for ensuring all stocks and supplies are stored correctly, and levels are monitored and maintained.

If you have the experience and qualities we are looking for, we would love to hear from you!

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Working for our organisation

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room at NNUH Colney Lane site
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH Colney Lane site
  • Free 24-hours confidential counselling support
  • On-site Nursery at NNUH Colney Lane
  • On-site cafes offering staff discounts at NNUH Colney Lane
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Detailed job description and main responsibilities

Please note that this advertised position, which is part of occupation code 6231, does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Please review the attached job description and person specification for the detailed information of responsibilities.

Person specification

Qualifications

Essential criteria
  • Basic literacy and numeracy skills
  • General education to age 16 years
  • Willing to undertake further training as necessary

Experience

Desirable criteria
  • Personal experience in healthcare setting
  • Experience of working with people

Skills, abilities and knowledge

Essential criteria
  • Awareness/importance of Health and Safety and Confidentiality
  • Able to work as part of a multi-disciplinary team
  • Communications/Telephone skills

Attitude, aptitude

Essential criteria
  • Effective role model, demonstrating NNUH’s PRIDE values of People focus, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesStonewall Health ChampionsMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerNHS Pastoral CareStep into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sherri Richardson
Job title
Ward Manager
Email address
[email protected]
Telephone number
01603 287610
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