Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Hours will equate to 30 on a flexible rota over 6 weeks Unsocial hours. Shift pattern includes nights, weekends and bank holidays, and the successful applicants must be flexible for all the shift requirements)
- Job ref
- 419-7915893-EDR-ME
- Employer
- York and Scarborough Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Scarborough Hospital
- Town
- Scarborough
- Salary
- £25,760 - £27,476 pro rata
- Salary period
- Yearly
- Closing
- 05/05/2026 23:59
Employer heading
Emergency Department Admin and Receptionist
Band 3
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
People for Patients. Our People, our Patients, our Priority
Job overview
Join Our Frontline Team in a Vital Administrative Role!
We’re excited to offer a fantastic opportunity for a proactive, organised, and compassionate Administrator/Receptionist (Band 3) to join our dedicated team in the Emergency Department at Scarborough Hospital.
This is a great time to become part of a dynamic and forward-thinking team.
*This role requires flexible working*
Main duties of the job
- Welcoming and registering patients attending the Emergency Department.
- Delivering a courteous and efficient front-of-house service.
- Managing telephone and in-person enquiries with professionalism and discretion.
- Supporting the wider admin team with clerical tasks as directed.
- Adhering to departmental procedures and guidelines to ensure smooth day-to-day running.
Working for our organisation
Trust Information Pack:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Experience
Essential criteria
- NVQ III or equivalent experience in general administration
Desirable criteria
- Previous experience of NHS administration services
Education, Qualifications & Training
Essential criteria
- Must be numerate and literate, GCSE grade C and above or equivalent in English and Maths
Desirable criteria
- ECDL or equivalent (or proven working knowledge
Skills and Attributes
Essential criteria
- Evidence of good verbal communication skills and interpersonal skills
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Heather Smithson
- Job title
- Senior Admin Coordinator
- Email address
- [email protected]
- Telephone number
- 01723 236162
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